Customer support role in insurance at Vaudoise assisting with non - life insurance requests. Interacting with brokers and clients in a team - oriented environment with emphasis on professional development.
About the role
- Werkstudent/in Kundenbetreuung bei DEDO Media GmbH in Berlin. Unterstützung im Bereich B2B-Kundenbetreuung und Projektmanagement für ein starkes Team.
Responsibilities
- You support our project manager in day-to-day operations and serve as a direct contact for our B2B clients.
- You conduct digital meetings and manage internal and external communication via phone, email, Zoom, and Teams.
- You take responsibility for clear workflows, coordinate with internal departments, and ensure projects are carried out in a structured and well-organized manner.
Requirements
- You are currently enrolled in a university or university of applied sciences program with a focus on business and/or design and have at least three semesters remaining.
- You are outgoing, enjoy communicating with people, and have a clear, error-free command of German.
- You are a true organizational talent, like to look beyond your immediate tasks, and have an independent, structured, and solution-oriented way of working.
Benefits
- Edenred card & phone allowance: tax-free voucher card with a monthly top-up plus an additional phone bonus.
- Health budget: €600 per year (e.g., for massages, eyewear, or medications) or a subsidy toward your (future) Urban Sports membership.
- Strong team & appreciative culture: shared lunches, team events, and a genuine sense of togetherness.
- Prime location at Potsdamer Platz: excellent transport links — bus, U-Bahn, S-Bahn and regional trains are just steps away.
- Modern workplace: height-adjustable desks, dual monitors, Apple MacBook, and a modern office with a roof terrace and views across central Berlin.
- Refreshments included: free specialty coffee, soft drinks, fruit, and regular team lunches (e.g., pizza days).
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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