Customer Service Specialist at OrthAlign, Inc. managing sales order entry and resolving issues in the commercial operations department. Requires communication skills and proficiency in MS Office.
About the role
- Working student position supporting B2B customer relationships and communication at DEDO Media, a leading HR marketing agency in Germany.
Responsibilities
- Customer relationships: You support our project manager in day-to-day operations and act as the direct point of contact for our B2B clients.
- Communication: You conduct digital meetings and manage internal and external communication via phone, email, Zoom and Teams.
- Project coordination: You take responsibility for clear processes, coordinate with internal departments, and ensure that projects are implemented in a structured and well-organized manner.
Requirements
- Studies: You are currently enrolled in a university or university of applied sciences program with a focus on business and/or design and have at least three semesters remaining.
- Communication: You are open, enjoy interacting with people, and have a clear, error-free command of German — combined with the necessary sensitivity for each individual customer.
- Project management: You are a true organizational talent, like to look beyond the immediate task, and have an independent, structured and solution-oriented working style.
Benefits
- Edenred card & phone bonus: Tax-free voucher card with a monthly top-up plus an additional phone allowance.
- Health budget or Urban Sports: €600 health budget per year (e.g., for massages, glasses, or medications) or a subsidy towards your (future) Urban Sports membership.
- Strong team & appreciative culture: Shared lunches, team events and a genuine sense of togetherness.
- Prime location at Potsdamer Platz: Excellent transport connections — bus, U-Bahn, S-Bahn and regional trains just a few steps away.
- Modern workspace: Height-adjustable desks, dual monitors, Apple MacBook and a modern office with a roof terrace and views over central Berlin.
- Refreshments included: Complimentary specialty coffee, soft drinks, fruit and regular team lunches (e.g., pizza days).
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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