Customer Service Specialist at OrthAlign, Inc. managing sales order entry and resolving issues in the commercial operations department. Requires communication skills and proficiency in MS Office.
About the role
- Customer Service Officer responsible for accurate order fulfillment and resolving customer issues. Collaborating with business units to ensure compliance with company guidelines in Hong Kong.
Responsibilities
- Responsible for accurate order fulfillment within agreed lead-time
- Work with other business units to pursue service provision on project schedule
- Communicate with customers for order-related issues and resolve discrepancies
- Ensure compliance with company policies and guidelines
- Assist superiors in ad hoc operation tasks
Requirements
- HKCEE / HKDSE graduate or above
- 1 year of working experience in operations or system input
- Focused and strong attention to details
- Good interpersonal communication skill
- Proficient PC skill and system applications
- Proficiency in Cantonese and able to communicate in English
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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