Customer Service Specialist at OrthAlign, Inc. managing sales order entry and resolving issues in the commercial operations department. Requires communication skills and proficiency in MS Office.
LG
Onsite Medical Assistant, Laboratory Customer Service
Posted yesterday
About the role
- Medizinische Fachangestellte für Kundenbetreuung im Labor bei Labor Dr. von Froreich. Fokus auf telefonische Betreuung von Arztpraxen und Durchführung von Blutentnahmen.
Responsibilities
- Telephone support and consultation for physician practices
- Transmission of test results to community-based physicians (by phone or electronically)
- Maintenance and updating of master data in the Laboratory Information System (LIS)
- Performing blood draws in accordance with hygiene and safety standards
- Reception of visitors
Requirements
- Completed training as a Medical Assistant (MFA) (m/f/d) with several years of practical experience
- Experience with laboratory referrals, standard lab panels and blood draws
- Good command of German, both written and spoken, with clear communication skills
- Service- and customer-oriented working style
- Friendly, professional and able to remain composed under pressure on the phone
Benefits
- Subsidized Deutschlandticket (public transport pass)
- Shuttle service between the laboratory and Harburg S-Bahn
- Employee parking
- High-quality meals in the company restaurant
- 30 days vacation
- Various special leave days
- JobRad bike leasing for bicycles or e-bikes
- Employee discounts & Corporate Benefits
- Subsidized health-oriented sports courses
- On-site mobile massage
- Free mental health coaching at the Fürstenberg Institute
- Company events such as summer or winter parties and Christmas celebrations
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
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