Customer Service Representative for Sentry Insurance handling phone inquiries and providing quality customer service. Join one of the largest mutual insurance companies in the U.S. and be a part of a growing team.
About the role
- Desktop Support Intern at F5 providing customer-focused technical support while learning IT skills. Working with Windows, macOS, and mobile devices in a hybrid environment.
Responsibilities
- Assist with setting up and deploying Windows devices using Intune and macOS devices using JAMF.
- Help with the installation and basic troubleshooting of operating systems (Windows 11, macOS, iOS, Android), productivity software, O365, SharePoint, mobile devices, and collaboration tools such as Zoom.
- Support the tracking of IT assets and learn how ServiceNow is used for tickets and asset management.
- Learn how to manage user and device accounts in Azure under supervision.
- Work with team members to provide high-quality support to end users, both remotely and in person.
- Respond to HelpDesk requests, document actions taken, and elevate issues to other IT staff as appropriate.
- Participate in deploying new hardware and software and assist with onboarding new users.
- Contribute to maintaining a positive and professional customer experience.
- Create and modify KB articles and learn how we leverage KCS.
- Uphold F5’s Business Code of Ethics and Company policies.
- Perform other related duties as assigned to support the IT team and learning objectives.
Requirements
- Must be a current student in the United States pursuing a Bachelor’s, Master’s degree.
- Approaching Junior year (Bachelor’s) or beyond at the time of the internship.
- Available for a 12-week internship between May and September 2024.
- Must have at least one additional quarter/semester remaining after completing the internship.
- Must be willing to relocate to Seattle, WA or San Jose, CA for the internship and for a subsequent full-time role upon graduation if offered.
- This internship is open to students pursuing their bachelors or masters degree at an accredited college or university in the US, planning to graduate between December 2026 and June 2027.
Benefits
- Develop your skills with comprehensive training and support from experienced mentors.
- Enjoy additional days off for rest and rejuvenation.
- Embrace daily learning opportunities with autonomy and responsibility.
- Gather with company leaders, fellow interns, and future colleagues for a fun and interactive week of events to celebrate interns and prepare you for a future at F5.
Job title
Job type
Experience level
Salary
Degree requirement
Tech skills
Location requirements
Customer Service Representative builds and maintains client relationships while assisting with system implementation. Collaborates with internal teams and oversees client inquiries and needs.
Customer Service Representative at Wawanesa Insurance delivering exceptional service in a high - paced contact center. Resolving inquiries and supporting policy updates while ensuring compliance with company standards.
Research and Sales Support Specialist providing backend support for Harvard Business Publishing's sales teams. Managing client requirements and ensuring optimal use of products and services through training and reports in India.
Customer Experience Specialist providing legendary hospitality and coordinating custom itineraries for guests at Fresh Tracks Canada. Engaging with clients pre, during, and post travels to ensure satisfaction.
Schaeffler寻找销售和客户服务协调员。负责执行订单获取和订单履行流程及客户支持工作。
Customer Support Parts Agent managing customer inquiries and orders for spare parts at IWK. Collaborating with sales and logistics teams to ensure effective order processing and customer communication.
Customer Service Admin managing regulatory watch and technical support for maritime classification. Engaging with clients and facilitating compliance throughout operations.
Supervise the Customer Service Department ensuring timely outbound shipment deliveries at CEVA Logistics. Oversee team performance and maintain internal relationships for cargo flow optimization.
Customer Support Manager for CARSYNC's innovative fleet management platform. Overseeing customer inquiries and ensuring effective onboarding and support processes.