Customer Service Specialist at OrthAlign, Inc. managing sales order entry and resolving issues in the commercial operations department. Requires communication skills and proficiency in MS Office.
About the role
- Werkstudent in B2B-Kundenbetreuung bei DEDO Media GmbH in Berlin. Unterstützung im Tagesgeschäft und direkte Kommunikation mit B2B-Kunden.
Responsibilities
- Customer relationships: You support our project manager in day-to-day operations and serve as a direct point of contact for our B2B clients.
- Communication: You run digital meetings and manage internal and external communication via phone, e-mail, Zoom and Teams.
- Project coordination: You take responsibility for clear processes, coordinate with internal departments, and ensure projects are implemented in a structured and well-organized manner.
Requirements
- Studies: You are currently enrolled in a university or university of applied sciences program with a business and/or design focus and will be enrolled for at least three more semesters.
- Communication: You are outgoing, enjoy interacting with people, and have a clear, error-free command of German — paired with the tact needed to address each individual client.
- Project management: You are a true organizational talent, like to look beyond the immediate task, and work independently with a structured, solution-oriented approach.
Benefits
- Edenred card & phone allowance: Tax-free voucher card with a monthly top-up and an additional phone allowance.
- Health budget or Urban Sports: €600 health budget per year (e.g., for massages, glasses or medication) or a subsidy toward your (future) Urban Sports membership.
- Strong team & appreciative culture: Shared lunches, team events and a genuine sense of camaraderie.
- Prime location at Potsdamer Platz: Excellent transport connections — bus, U-Bahn, S-Bahn and regional trains are just steps away.
- Modern workplace: Height-adjustable desks, dual monitors, Apple MacBook and a modern office with a roof terrace and views over Berlin-Mitte.
- Catering included: Free specialty coffees, soft drinks, fruit and regular team lunches (e.g., pizza days).
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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