Hybrid Business Support Specialist

Posted 2 weeks ago

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About the role

  • Support the business with tender declaration variance investigation and documentation.
  • Identify potential revenue opportunities or HSP non-compliance concerns through regular report investigation.
  • Manage the document control process for the business.
  • Reconcile AX order status with HSP by actioning response files and settling claim lines.
  • Improve business capabilities and efficiencies through the processing of various other administration tasks.
  • Respond to request for access or changes to iAuditor (Audika internal site visit system) template and Access.
  • Support both ANZ OneRetail and Finance by documenting daily tender declaration variances and posting statements.
  • Complete weekly, monthly and quarterly report investigation within the allocated time period.
  • Maintain data integrity by accurately managing manual and revalidated claim reconciliation on a weekly basis.
  • Support Audika’s compliance goals by working with all stakeholders to ensure published documents are maintained through the document control process.
  • Respond to request for iAuditor access or changes within a timely manner.

Requirements

  • Bachelor degree or equivalent.
  • Strong teamwork skills and ability to work collaboratively within a team.
  • Demonstrated effective listening and problem solving skills.
  • Ability to prioritize workload to meet deadlines within tight timelines.
  • Excellent personal presentation.
  • Ability to work with minimal supervision.
  • Prior experience in a customer service and administration/operations environment ideally within retail or health related industry.
  • Previous experience in administration using Microsoft Office Suite; specifically Word, Excel, and Outlook.
  • Previous experience using Teams.
  • Experience with CRM and Dynamics AX systems.

Benefits

  • Grow your career in a global company.
  • Work with advanced technology in an exciting industry.
  • Enjoy flexible work and a good work-life balance.
  • Be part of a supportive and collaborative team.
  • We value honest communication and a positive work environment.
  • Take on a meaningful, independent role.
  • Access training and development opportunities.
  • Travel internationally for work.
  • Benefit from a hybrid workplace.
  • Enjoy great benefits for your well-being.

Job title

Business Support Specialist

Job type

Experience level

Mid levelSenior

Salary

Not specified

Degree requirement

Bachelor's Degree

Location requirements

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