Hybrid Administrative Associate

Posted 3 months ago

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About the role

  • Administrative Associate providing administrative support functions including expense reports and calendar management. Working in a hybrid role supporting a site or client in a professional environment.

Responsibilities

  • Provides a variety of administrative support functions to a site, office and/or client.
  • Tasks may include expense reports, time entry, invoice entry, calendar and phone management and opening client matters.
  • Perform work in administrative support, including, but not limited to, answering phone lines, providing customer service, editing/transcribing documents, data entry for expenses/time/invoices/other, creating reservations/scheduling (meetings, conference rooms, A/V, hospitality, travel, concierge)
  • Oversight for confidential company information including but not limited to corporate credit card information, P-cards, employee and client distribution lists, prospective and current employee information etc.
  • Utilize appropriate logs and/or tracking software for all administrative support work
  • Ensure that job tickets are properly filled out before beginning work
  • Thoroughly assess job requests and ensure appropriate completion of job tasks throughout task lifecycle
  • Communicate with team members, lead, supervisor or client on job or deadline issues
  • Meet contracted deadlines for accepting, completing, and delivering all work
  • Troubleshoot basic equipment problems
  • Interact with clients over the phone, via video or electronically
  • Prioritize workflow
  • Perform Quality Assurance on own work and work of others
  • Answer telephone, emails, and place service calls when needed
  • Adhere to Williams Lea policies in addition to client site policies
  • Use equipment and supplies in a cost-efficient manner

Requirements

  • High school diploma or equivalent education
  • Minimum (1) year administrative support experience in a professional organization, preferably in the legal or banking industry.
  • Skilled in the use MS Office software (Word, Excel, PowerPoint)
  • Strong keyboarding and typing skills.
  • Basic knowledge of Microsoft Office suite
  • Familiar with other software programs for providing administrative support
  • Strong attention to detail with emphasis on accuracy and quality;
  • Excellent organizational skills
  • Ability to meet deadlines and complete all projects in a timely manner
  • Ability to handle sensitive and/or highly confidential documents and information with professionalism and discretion
  • Ability to exercise good judgment to make decisions that conform to business needs and policy
  • Good problem-solving skills,
  • Ability to maintain professional composure when working with immediate deadlines
  • Ability to work both independently and collaboratively as part of a team
  • Ability to work in a fast-paced environment
  • Ability to communicate professionally both verbally and in writing
  • Demonstrate proficiency in using equipment/technology/software and hardware necessary to perform job functions
  • Must be self-motivated with a positive attitude
  • Proven customer service skills are required to create, maintain, and enhance customer relationships

Benefits

  • Flexible work arrangements

Job title

Administrative Associate

Job type

Experience level

JuniorMid level

Salary

Not specified

Degree requirement

High School Diploma

Location requirements

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