Williams Lea is the global provider of tech-enabled skilled business-critical support services to financial, legal and professional services firms, connecting people, processes and technology to streamline key business and administrative functions and helping companies adapt to a more virtual and digital workplace.
Built on a strong heritage, great client relationships and a talented team, Williams Lea is the trusted global outsourcing provider to clients in highly regulated environments.
Williams Lea serves clients in 20 countries across four continents and has 7,000 employees worldwide.
Williams Lea is backed by Advent International, one of the largest and most experienced global private equity investors.

Williams Lea

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administrative-assistant

Williams Lea is a global provider of business and administrative support services, specializing in presentations, creative services, secretarial support, document and word processing, billing, collections, and more. They offer tailored services to industries such as legal, financial, and professional services firms, aimed at enhancing operational efficiency and cost reduction. Their ENGAGE technology enables companies to leverage AI for improved service quality and performance in a virtual and digital environment. Operating worldwide, Williams Lea supports businesses with digitized, high-touch, and connected services designed for hybrid workforces in regulated environments.

Williams Lea is the global provider of tech-enabled skilled business-critical support services to financial, legal and professional services firms, connecting people, processes and technology to streamline key business and administrative functions and helping companies adapt to a more virtual and digital workplace.

Built on a strong heritage, great client relationships and a talented team, Williams Lea is the trusted global outsourcing provider to clients in highly regulated environments.

Williams Lea serves clients in 20 countries across four continents and has 7,000 employees worldwide. Williams Lea is backed by Advent International, one of the largest and most experienced global private equity investors.

• Provides a variety of administrative support functions to a site, office and/or client.
• Tasks may include expense reports, time entry, invoice entry, calendar and phone management and opening client matters.
• Perform work in administrative support, including, but not limited to, answering phone lines, providing customer service, editing/transcribing documents, data entry for expenses/time/invoices/other, creating reservations/scheduling (meetings, conference rooms, A/V, hospitality, travel, concierge)
• Oversight for confidential company information including but not limited to corporate credit card information, P-cards, employee and client distribution lists, prospective and current employee information etc.
• Utilize appropriate logs and/or tracking software for all administrative support work
• Ensure that job tickets are properly filled out before beginning work
• Thoroughly assess job requests and ensure appropriate completion of job tasks throughout task lifecycle
• Communicate with team members, lead, supervisor or client on job or deadline issues
• Meet contracted deadlines for accepting, completing, and delivering all work
• Troubleshoot basic equipment problems
• Interact with clients over the phone, via video or electronically
• Prioritize workflow
• Perform Quality Assurance on own work and work of others
• Answer telephone, emails, and place service calls when needed
• Adhere to Williams Lea policies in addition to client site policies
• Use equipment and supplies in a cost-efficient manner

Administrative Associate

Administrative Associate providing administrative support functions including expense reports and calendar management. Working in a hybrid role supporting a site or client in a professional environment.

graphics-designer

• Conceptualize and produce online and offline collateral for marketing and sales, including original campaigns, direct mail, brochures, print and banner ads, product sheets, PowerPoint presentations and more
• Work closely with clients and/or project management teams to understand the client’s business needs
• Formulate forward-thinking concepts and render designs for multimedia campaigns while always elevating our client’s brand
• Responsible for the design and production of a diverse range of graphic, print, and digital media collateral to support client needs
• Develop comprehensive multimedia campaigns
• Identify fresh and innovative design solutions that push the boundaries of the client brand and explore more effective formats and/or media channels
• Understand the restrictions and limitations of the design deliverables process and manage client expectations (where appropriate) through providing education in relation to design limitation and/or restrictions
• Responsible for ensuring brand consistency while offering a fresh approach to design, artwork, digital and print output
• Provide effective visual solutions by executing client creative requests and creative projects
• Ensure that all work is visually appealing and created to specification
• Ensure that all work produced is to a suitably high standard and within brand guidelines and specifications
• Performs Quality Assurance on own and work of others
• Interact with clients in person, over the phone or electronically
• Adhere to Williams Lea policies in addition to client site policies
• Use equipment and supplies in a cost-efficient manner
• Must be self-motivated with positive can-do attitude

Graphic Designer

Graphic Designer producing marketing collateral for both online and offline channels. Collaborating with clients and project teams to develop diverse graphic solutions and ensure brand consistency across all outputs.

executive-assistant

• Perform work in administrative support, including, but not limited to, answering phone lines, providing customer service, editing/transcribing documents, data entry for expenses/time/invoices/other, creating reservations/scheduling (meetings, conference rooms, A/V, hospitality, travel, concierge)
• Oversight for confidential company information including but not limited to corporate credit card information, P-cards, employee and client distribution lists, prospective and current employee information etc.
• Complex calendar and meeting coordination including ability to make decisions on behalf of supported professional
• Complex travel bookings including ability to accurately plan multi-leg international trips
• Communicate and/or respond in effective and professional manner on behalf of supported professional
• Utilize appropriate logs and/or tracking software for all administrative support work
• Ensure that job tickets are properly filled out before beginning work
• Thoroughly assess job requests and ensure appropriate completion of job tasks throughout task lifecycle
• Communicate with team members, lead, supervisor or client supervisor or client on job or deadline issues
• Meet contracted deadlines for accepting, completing, and delivering all work
• Troubleshoot basic equipment problems
• Assist in developing training plans and process maps for the administrative operation
• Deliver training plans to a team of Admins
• Serve as a subject matter expert and resource for junior employees
• Interact with clients in person, over the phone, via video or electronically in a professional and knowledgeable manner
• Prioritize workflow and efficiently multi-task
• Performs Quality Assurance on own work and work of others
• Answer telephone, emails, and place service calls when needed
• Use equipment and supplies in a cost-efficient manner
• Help to foster a proactive environment of continuous service enhancement and relationship building with the client
• Adhere to Williams Lea policies in addition to client site policies

Executive Assistant

Executive Assistant supporting high-level professionals at Williams Lea in Columbus. Responsible for administrative tasks, complex scheduling, and travel management.

Williams Lea is the global provider of tech-enabled skilled business-critical support services to financial, legal and professional services firms, connecting people, processes and technology to streamline key business and administrative functions and helping companies adapt to a more virtual and digital workplace. Built on a strong heritage, great client relationships and a talented team, Williams Lea is the trusted global outsourcing provider to clients in highly regulated environments. Williams Lea serves clients in 20 countries across four continents and has 7,000 employees worldwide. Williams Lea is backed by Advent International, one of the largest and most experienced global private equity investors.

Williams Lea

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3 jobs found

Administrative Associate

Williams Lea

Graphic Designer

Williams Lea

Executive Assistant

Williams Lea