Administrative Assistant providing secretarial support and managing activities for Desjardins Group's management teams. Collaborating with stakeholders and preparing budget monitoring throughout the year.
About the role
- Administrative Assistant supporting Qualfon's Property & Casualty Wholesale Insurance division. Handling customer calls and assisting insurance advisors with policy service tasks.
Responsibilities
- Answer phones in a friendly, positive, and warm manner
- Process inbound mail
- Assign work activities to team members
- Assist licensed insurance advisors in performing insurance policy service tasks
- Provide clear and effective communication with clients and internal teams
Requirements
- 1+ years of customer service experience in a fast-paced environment is preferred
- Property and Casualty Insurance Industry experience preferred
- Intermediate to advanced skills with MS Office Suite
- Experience utilizing a Customer Relationship Management system to enter and manage data
- Strong verbal communication skills
- Demonstrated ability to follow instruction
- Ability to prioritize projects and manage time effectively
- Ability to answer inbound calls positively and energetically throughout the day
Benefits
- Medical, dental benefits, vision, and life & accident insurance for full time employees
- Paid time off
- FREE access to personal and professional support through the Qualfon care coaches
- Further your education and earn a college degree through our Qualfon University scholarship program
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