PL
pleezAccount Manager
Account Manager responsible for maximizing restaurant clients' value from AI platform. Collaborating with teams to drive delivery performance and improve operational excellence.
About the role
- Own a book of 60 to 80 existing eCommerce accounts, focusing on expansion and upsells.
- Drive the full sales cycle from demo to close for add-on and new product sales (average deal size: $10K–$15K ACV, typically closed in 3–5 calls).
- Manage a high-velocity inbound pipeline, with some outbound to existing accounts.
- Partner cross-functionally with Customer Success and Product teams to identify opportunities for automation and improved customer outcomes.
- Use data to identify upsell opportunities and prioritize outreach effectively.
- Ask the right pain-point questions to uncover growth potential within each account.
- Continuously optimize your sales process to improve deal velocity and hit/exceed quota.
Requirements
- 2 to 3 years of experience in a closing sales role (Account Executive or Account Manager) within SaaS or eCommerce tech.
- A proven track record of hitting and exceeding quota in a fast-paced, high-volume environment.
- Strong ability to manage a high volume of accounts, balancing multiple deals simultaneously while staying organized and efficient.
- A knack for asking strategic, pain-based questions that uncover new opportunities and deepen customer value.
- A data-driven mindset. You use numbers to identify trends, spot upsell potential, and measure performance.
- Able to juggle for speed and deal velocity, you can move quickly from demo to close while maintaining consultative quality.
- Excellent time management and prioritization skills; you know how to balance calls, sequences, and follow-ups.
- Tech-savvy and naturally curious, able to act as a solutions consultant who speaks confidently about how Gorgias drives customer experience and revenue impact.
- Strong communication skills with clear, engaging, and persuasive communication across written, verbal, and presentation formats.
Benefits
- 5-week vacation
- Paid sick leave (15 days)
- 6 weeks full remote/year
- Paid parental leave (16 weeks)
- CAD $400/month for lunch expenses (you’ll have your own Gorgias credit card)
- We provide private health insurance and retirement pension
- Get up to CAD $900 to set up your workstation at home (working from home should feel breezy)
- Get up to CAD $2600 of learning material and wellness support per year! This includes CAD 1950 for learning material (such as books, courses, and individual coaching sessions) directly linked to your job scope, as well as a CAD 650 wellness budget. Take advantage of these resources to grow in your role and prioritize your personal development and wellness.
- Every quarter, we organize an online company-wide summit to discuss where we’re going and strengthen social bonds. Once per year, we organize offsite team retreats and company retreats!
Job title
Job type
Experience level
Salary
Degree requirement
Location requirements
GO
GOCOMOSenior Account Manager
Senior Account Manager at gocomo managing and developing strategic client relationships in digital marketing. Focused on account management and partnership growth across key customers.
Senior Account Manager at TD Insurance delivering legendary client experiences for high net worth clients. Focusing on tailored insurance plans and collaboration with financial advisors.
RR
Regal RexnordKey Account Manager – IBT
Key Account Manager responsible for sales strategies and account management for major distributors. Working remotely while collaborating with sales teams and driving business growth.
Oversee high - impact partnerships and drive product strategy for VGS's payment tokenization solutions. Collaborate with card networks and mobile wallets to maximize business opportunities.
KF
Kate FarmsTerritory Manager
Territory Manager responsible for managing sales and customer relationships for Kate Farms in Denver, CO. Achieving sales targets and developing market strategies for various clients.
CS
Critical SoftwarePrincipal Account Manager
Principal Account Manager for Defence market acting as key technical advisor for PT armed forces opportunities. Leading technical discussions, solution design, and project support for maximum client value.
HA
Account Manager responsible for selling capital equipment and services within the Hospital Division. Focusing on growth in critical care environments across Tampa and Miami, Florida.
AO
AASHTO (American Association of State Highway and Transportation Officials)Senior Strategic Account Manager
Senior Strategic Account Manager building strong relationships with key dealer partners at Motorway. Helping drive their growth using Motorway's innovative products and services in a fast - paced environment.
LG
Liebherr GroupJunior Account Manager
Account Manager Junior at Liebherr supporting business development for mining clients in Santiago. Responsibilities include negotiating with clients and developing effective business strategies.