Gorgias

Currently Hiring

About the company

Meet Gorgias, the customer service platform that’s designed for ecommerce merchants, and built to support all the tools in their stack.

Our product unifies support over email, live chat, voice, Facebook, Instagram, Twitter, and SMS in one feed to help our merchants provide exceptional customer experiences at scale on Shopify, BigCommerce, and Magento.

Everything we do is for our customers, and we’re currently serving over 10,000+ e-commerce merchants, including Steve Madden, Timbuk2, Decathlon, and Sports Illustrated.

They love us for our innovative product, our focus on their ecommerce needs, and, of course, our lightning-fast customer service response times.

We raised our $25 million Series B round in December 2020 and our $30 million Series C round this year.

In between, we more than doubled in size in every meaningful way: annual recurring revenue, the size of our customer base, and the size of our Gorgias team, for starters.

We’re still growing fast and looking for new teammates who want to grow with us.

Open jobs

Browse and apply for open jobs at Gorgias.

6 jobs found

Leading product marketing and educational strategies for Gorgias’ Conversational Commerce platform. Collaborating across teams to enhance brand's AI - driven customer conversations.

Hybrid Role
TorontoCanadaMarketing
CA$262,300 - CA$289,900 per year

Account Manager at Gorgias, maximizing eCommerce sales for 60 - 80 existing accounts. Leading sales cycles and enhancing customer experiences through innovative tech solutions.

Hybrid Role
TorontoCanadaAccount Manager
CA$80,000 - CA$89,000 per year

Senior Enterprise ABM Marketing Manager at Gorgias, developing and executing ABM programs for enterprise accounts. Collaborating with teams to elevate marketing quality and drive engagement.

Hybrid Role
TorontoCanadaMarketing
CA$152,400 - CA$190,600 per year

Senior Growth Product Designer optimizing product experiences through data - informed UX design at Gorgias. Focused on accelerating product - led growth by improving onboarding, activation, conversion, and expansion.

Hybrid Role
New York CityUnited StatesProduct Designer
$182,200 - $201,300 per year

Lead and coach Commercial Account Executives to close complex SaaS deals for Gorgias, the ecommerce conversational AI platform. Drive revenue, go - to - market strategy, and cross - functional execution.

Hybrid Role
New York CityUnited StatesSales
$135,000 - $149,000 per year

Lead Commercial (mid - market) Account Executives to close complex SaaS ecommerce deals. Coach, scale, and execute GTM strategy to exceed revenue targets at Gorgias.

Hybrid Role
TorontoCanadaSales
CA$133,000 - CA$147,000 per year