Talent Acquisition Operations Specialist optimizing end-to-end recruiting processes and collaborating with various HR centers. Enhancing technology and improving candidate experiences for a global commerce platform.
Responsibilities
Identify bottlenecks in the end-to-end recruiting lifecycle and implement process improvements to increase hiring velocity and quality.
Act as a functional administrator for our CRM (Phenom) and/or ATS (Workday), ensuring data integrity, optimized workflows, and the rollout of new features.
Partner with HRIS, Compensation, and other HR Centers Of Excellence to align recruiting initiatives with broader organizational goals and ensure stakeholder buy-in.
Lead TA-specific projects from conception to completion, ensuring milestones are met and stakeholders are informed.
Support the execution of recruitment marketing initiatives and "go-to-market" strategies for new hiring campaigns or employer branding efforts.
Create training materials and documentation to help recruiters and hiring managers adopt new tools and processes.
Monitor system health and user adoption across Phenom and Workday. Work with TA leadership to report out on the success of operational changes through key performance indicators (KPIs).
Requirements
1–2 years of experience in a recruiting role or a recruiting support function (e.g., Recruiting Coordinator, TA Assistant)
Hands-on experience with TA-focused CRM tools (e.g., Phenom, Beamery) and enterprise-level ATS platforms (e.g., Workday, Taleo, SAP Success Factors etc)
Proven ability to collaborate with stakeholders, including TA Director, HRIS teams, HRBPs and Compensation leads
Highly organized with ability to keep track of the details without losing the ‘why’ behind the ‘what’.
Capable of managing the simultaneous projects effectively.
A natural curiosity for how things work and a desire to "fix" broken processes.
The ability to translate a recruiter’s "pain point" into a technical or process-based solution.
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