Intern supporting HR team with Employee Relations tasks at Rakuten. Provide administrative support, assist in conflict resolution, and help develop tools for engagement initiatives.
About the role
- HR Services Team Leader at Vodafone leading HR Operations and ensuring compliance with HR processes and regulations. Fostering a positive team culture and enhancing employee experience through strategic collaboration.
Responsibilities
- Lead and supervise the HR Operations team, providing coaching, support, and performance feedback.
- Allocate tasks and monitor workflow to ensure service delivery standards and deadlines are met.
- Oversee and ensure accuracy in HR transactional processes, including payroll, benefits, leave administration, and employee data management.
- Act as a point of escalation for complex HR queries and resolve issues promptly.
- Ensure compliance with legal requirements, company policies, and data protection regulations in all HR activities.
- Collaborate with other HR functions (Talent Acquisition, Learning & Development, HR Business Partners) to support organizational objectives.
- Develop and implement tools & process improvements to enhance efficiency and employee experience.
- Prepare regular reports on HR metrics, service levels, and process outcomes for management review.
- Support audits and ensure the integrity of HR records and documentation.
- Promote a positive, inclusive, and high-performing team culture.
Requirements
- Bachelor’s degree in Human Resources, Business Administration, or a related field (or equivalent experience)
- 3+ years’ experience in HR operations or a similar HR function, with at least 1 year in a supervisory or team lead role
- Strong knowledge of HR processes, employment law, and HR systems (e.g., HRIS, payroll platforms)
- Demonstrated experience in process improvement and change management.
Benefits
- Award-winning work environment -certified #1 Top Employer in Greece
- Competitive pay, bonus & remuneration package
- Private Health & Medical Insurance
- Hybrid way of working: a blend of remote and office-based working, including the option to work from abroad
- Unlimited connectivity with our mobile, landline and Vodafone TV services – Experience first what our customers love
- Unlimited access to learning resources and trainings
- Vodafone Parental Leave: 16 weeks of fully paid parental leave to all employees regardless of gender, sexual orientation or length of service
- Remote work equipment to help you create a comfortable, ergonomic workspace at home
- Spirit of Vodafone days: dedicated time to pause, develop new skills and connect with our teams, values and services
- Extra days off: Vodafone Day, Family Day, Volunteering Day
- Office amenities (subject to the office location): such as restaurant, beauty corner, gym and parking
- Special employee offers and discounts
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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