HR Services Team Leader at Vodafone leading HR Operations and ensuring compliance with HR processes and regulations. Fostering a positive team culture and enhancing employee experience through strategic collaboration.
Responsibilities
Lead and supervise the HR Operations team, providing coaching, support, and performance feedback.
Allocate tasks and monitor workflow to ensure service delivery standards and deadlines are met.
Oversee and ensure accuracy in HR transactional processes, including payroll, benefits, leave administration, and employee data management.
Act as a point of escalation for complex HR queries and resolve issues promptly.
Ensure compliance with legal requirements, company policies, and data protection regulations in all HR activities.
Collaborate with other HR functions (Talent Acquisition, Learning & Development, HR Business Partners) to support organizational objectives.
Develop and implement tools & process improvements to enhance efficiency and employee experience.
Prepare regular reports on HR metrics, service levels, and process outcomes for management review.
Support audits and ensure the integrity of HR records and documentation.
Promote a positive, inclusive, and high-performing team culture.
Requirements
Bachelor’s degree in Human Resources, Business Administration, or a related field (or equivalent experience)
3+ years’ experience in HR operations or a similar HR function, with at least 1 year in a supervisory or team lead role
Strong knowledge of HR processes, employment law, and HR systems (e.g., HRIS, payroll platforms)
Demonstrated experience in process improvement and change management.
Benefits
Award-winning work environment -certified #1 Top Employer in Greece
Competitive pay, bonus & remuneration package
Private Health & Medical Insurance
Hybrid way of working: a blend of remote and office-based working, including the option to work from abroad
Unlimited connectivity with our mobile, landline and Vodafone TV services – Experience first what our customers love
Unlimited access to learning resources and trainings
Vodafone Parental Leave: 16 weeks of fully paid parental leave to all employees regardless of gender, sexual orientation or length of service
Remote work equipment to help you create a comfortable, ergonomic workspace at home
Spirit of Vodafone days: dedicated time to pause, develop new skills and connect with our teams, values and services
Extra days off: Vodafone Day, Family Day, Volunteering Day
Office amenities (subject to the office location): such as restaurant, beauty corner, gym and parking
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