Senior Application Support Specialist providing L1 and L2 support at ECCO Gulf. Managing enterprise application issues and collaborating with cross - functional teams in Doha.
About the role
- Customer Support Manager at VISPIRON aiding in fleet tech support and customer satisfaction. Engaging in service processes from onboarding to inquiry resolution in a hybrid role.
Responsibilities
- Customer support: Handle incoming support requests
- Onboarding new customers: Actively guide customers through the onboarding process
- Ensure customer satisfaction: Provide excellent customer care
- Efficient request handling: Work in a structured, solution-oriented manner
Requirements
- Completed commercial or technical training
- Strong communication skills and excellent coordination ability
- Analytical thinking and ability to work independently
Benefits
- Competitive compensation with a performance-based component
- Agile work environment with flat hierarchies
- Family-like atmosphere with fast decision-making
- Comprehensive onboarding
Job title
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