Werkstudent:in Customer Success at visioncheckout ensuring effective onboarding and client support across Europe. Engaging in problem solving and workshops within a startup environment.
Responsibilities
You will be in direct contact with our customers and resolve potential issues either independently or in collaboration with our development team
You will establish yourself as a trusted advisor and support customers in rolling out additional vision checkouts
You will propose concrete measures for the successful deployment of the vision checkout and respond to various situations using our software
You will prepare system performance reports and communicate them to the team
You will identify root causes of problems and submit feature requests to our development team
You will prepare and conduct workshops to improve our internal processes and increase customer satisfaction
Requirements
You are a enrolled student and speak fluent German
You are willing to occasionally travel within Europe to visit our customers
You are outgoing and have strong communication skills
You have a structured and independent working style that helps you handle daily new challenges
You remain composed and motivated even in stressful situations
You have a basic interest in learning more about image recognition and machine learning
Benefits
Casual working atmosphere in a young team
Flexibility in working hours and location
Genuine startup culture with flat hierarchies and short decision-making paths
Responsibility from day one in a fast-growing company
Work with state-of-the-art technology and research in machine learning and image recognition
Exposure to renowned clients
Modern office in a trendy industrial complex
Free coffee and snacks
After-work sports (e.g., workouts, spikeball) and team events
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