Customer Success Manager connecting AI startup to rehabilitation clinics. Responsible for client management, integration projects, and fostering long - term relationships.
About the role
- Intern in Customer Success Management at plus10, focusing on AI optimization software deployment and customer training. Join a young international team in Augsburg starting May 2026.
Responsibilities
- Support in the strategic and operational planning for deploying our software products at customer sites
- Develop solutions to train customers in using our products and to integrate our software
- Further develop the infrastructure for our Customer Success team (expanding the ticketing system, training plans/materials, knowledge base, FAQs, etc.)
- Communicate and coordinate customer requests with our product team
- Assist in training user groups at customer sites
Requirements
- Student (m/f/d) in Engineering, Business Administration, (Project) Management, Communications, Business Analytics, Consulting, Sales, or a related field / professional experience in this area
- Initial experience with agile project management and the Scrum framework / project management software
- Enthusiasm for inspiring customers with innovative AI software and helping to shape related projects
- Independent and organized working style with strong communication skills
- Willingness to travel up to 10% (within Germany and Europe)
- Very good German and English skills (intercultural competence)
Benefits
- Interesting, responsible and varied tasks
- A strong interdisciplinary team
- State-of-the-art development methods and technologies
- Remote work and flexible working hours
- Staff events
- Free fruit, beverages and, of course, coffee
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
Customer Success Manager connecting an AI startup specializing in healthcare with rehabilitation clinics. Focus on client relationships, project management, and tailored solutions in a dynamic environment.
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