Scaled Customer Success Manager at Ardoq empowering global clients through expert tech - led engagement. Delivering value to every customer by designing systems and processes for success.
About the role
- CRM Automation Manager joining a local partner through Neo Group for CRM automation projects. Implementing automated campaigns and collaborating with cross-functional teams in a dynamic workplace.
Responsibilities
- Implementation of automated CRM campaigns: segment-based cycles, hidden promotions, and trigger scenarios.
- Working with automation tools: campaign setup, testing, launch, and monitoring.
- Participation in A/B testing of communication flows and scenarios.
- Analysis of campaign performance and impact on key metrics.
- Collaboration with cross-functional teams: Product, Analytics, Content, and Design.
Requirements
- Experience with CRM automation or marketing platforms (Smartico, FastTrack, Customer.io, Optimove or similar).
- Understanding of user funnels and lifecycle marketing.
- Data-driven mindset and basic analytical skills.
- Experience or strong interest in A/B testing.
- English level B1+.
- Strong interest in sports and deep engagement with sports events.
Benefits
- Enjoy 5 health days to focus on your well-being.
- Take advantage of 25 paid calendar vacation days to explore, relax, and unwind.
- Get a $30 net per month sports compensation to stay active and healthy.
- Benefit from top-notch medical insurance for peace of mind.
- Indulge in a variety of snacks available in the office.
- Join us for exciting corporate events that foster team spirit and fun!
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Location requirements
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