Senior Customer Success Manager focusing on client migrations and onboarding at S&P Global. Lead customer engagement and relationships across global strategic accounts.
About the role
- Customer Success Specialist maximizing client value through SEO services at Klikklaarseo.nl. Engaging clients from onboarding to growth phases with strategic insights and recommendations.
Responsibilities
- Klanten begeleiden vanaf onboarding tot groei-fase en schaalmogelijkheid
- Analyseren van SEO-data, gebruikspatronen en resultaatrapportages
- Proactief adviseren over kansen in lokale SEO en digitale zichtbaarheid
- Vertalen van technische en strategische SEO-inzichten naar begrijpelijke aanbevelingen
- Periodieke evaluaties plannen en uitvoeren met meetbare KPI’s
- Samenwerken met technische en content-teams om klantvragen te prioriteren
- Verbeteren van klantdocumentatie, playbooks en best practices
Requirements
- Ervaring in Customer Success, account- of projectmanagement binnen een (SaaS)- of digital bureauomgeving
- Begrip van SEO-processen, met name lokaal en data-gedreven werken
- Sterk analytisch vermogen om data te interpreteren en om te zetten naar klantimpact
- Overtuigende en zakelijke communicatiestijl
- Proactieve houding met oog voor escalatie-preventie
- Comfortabel in een dynamische en groeigerichte organisatie
- Ervaring met SEO-tools, analytics platformen en MKB-klanten is een sterke pré.
Benefits
- Impactvolle rol met directe invloed op klantresultaten en retentie
- Hybride werkomgeving met autonomie in klantportfolio-beheer
- Marktconforme beloning en groeiperspectief richting Customer Success Lead
- Actieve rol in product- en procesverbetering
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Location requirements
Lead the Delivery & Customer Success team at Optiml, ensuring client value through complex software implementations and efficient operations. Executive collaboration for enterprise clients in real estate and energy.
Customer Success Manager serving as primary contact for eye care practitioners. Overseeing onboarding, training, and technical support while ensuring customer satisfaction with WAVE’s software.
Customer Success Specialist coordinating customer journeys and resolving issues for European clients. Engaging with technical teams to support CSMs in customer success initiatives.
Customer Success Team Lead maximizing customer engagement and operational effectiveness on Clutch's platform. Overseeing customer retention strategies and mentoring team members in a hybrid work environment.
Customer Success Representative providing support for French and English speaking users. Guiding users through the platform and resolving issues in a hybrid environment.
Manager executing VMware Customer Success initiatives at SHI, focusing on VCF adoption and retention. Collaborating across teams to enhance customer value and drive successful outcomes.
Senior Customer Success Manager managing Enterprise and SMB clients at Relo Metrics. Focused on client retention and revenue growth in the sports sponsorship data solutions sector.
Client Experience Manager serving as an advocate for LightEdge clients. Developing strategies for maintaining client retention and identifying growth opportunities while collaborating with sales.
CRM Campaign Manager managing email, SMS, and WhatsApp campaigns for UK's leading roof tent brand TentBox. Focused on driving engagement, traffic, and revenue through advanced segmentation and performance optimization.