Customer Success Manager guiding healthcare practices in using AI solutions for patient management. Engaging with clients through onboarding and continuous support in a hybrid work environment.
About the role
- Customer Success Specialist maximizing client value through SEO services at Klikklaarseo.nl. Engaging clients from onboarding to growth phases with strategic insights and recommendations.
Responsibilities
- Klanten begeleiden vanaf onboarding tot groei-fase en schaalmogelijkheid
- Analyseren van SEO-data, gebruikspatronen en resultaatrapportages
- Proactief adviseren over kansen in lokale SEO en digitale zichtbaarheid
- Vertalen van technische en strategische SEO-inzichten naar begrijpelijke aanbevelingen
- Periodieke evaluaties plannen en uitvoeren met meetbare KPI’s
- Samenwerken met technische en content-teams om klantvragen te prioriteren
- Verbeteren van klantdocumentatie, playbooks en best practices
Requirements
- Ervaring in Customer Success, account- of projectmanagement binnen een (SaaS)- of digital bureauomgeving
- Begrip van SEO-processen, met name lokaal en data-gedreven werken
- Sterk analytisch vermogen om data te interpreteren en om te zetten naar klantimpact
- Overtuigende en zakelijke communicatiestijl
- Proactieve houding met oog voor escalatie-preventie
- Comfortabel in een dynamische en groeigerichte organisatie
- Ervaring met SEO-tools, analytics platformen en MKB-klanten is een sterke pré.
Benefits
- Impactvolle rol met directe invloed op klantresultaten en retentie
- Hybride werkomgeving met autonomie in klantportfolio-beheer
- Marktconforme beloning en groeiperspectief richting Customer Success Lead
- Actieve rol in product- en procesverbetering
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Location requirements
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