Werkstudent:in working on customer service communication across various channels for infinit.cx. Involvement in real customer projects and learning about CCaaS and CX skills.
About the role
- Customer Support Representative assisting clients at Vaudoise in Dübendorf, preparing offers and handling correspondence. Engaging with clients over the phone within a cooperative work environment.
Responsibilities
- Unterstützung unserer Mitarbeiter im Kundensupport
- Vorbereiten von Offerten in den Nicht-Leben-Branchen im Privatkundengeschäft
- Erledigung der anfallenden Korrespondenz
- Bedienung des Versicherungspartners und dessen Kunden am Telefon
Requirements
- Abgeschlossene Ausbildung in der Versicherungsbranche mit Erfahrung im kaufmännischen Bereich
- Gute Kenntnisse über den Versicherungsagenturkanal von Vorteil
- Stilsicheres Deutsch in Wort und Schrift
- Verkaufs- und kundenorientiert
- Selbstständiges Arbeiten und Flexibilität
- Kommunikative und offene Persönlichkeit
Benefits
- Ein angenehmes Arbeitsumfeld in einem genossenschaftlich geprägten Unternehmen, das mehrfach zum besten Arbeitgeber gewählt wurde
- Zahlreiche Sozialleistungen, darunter Flexibilität bei der Arbeitsorganisation und diverse Mitarbeiterrabatte
- Ein dynamisches und passioniertes Team
- Das Wohlbefinden der Mitarbeitenden als erste Priorität
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
Werkstudent:in working on customer service projects using Sprinklr CCaaS. Collaborating with teams to enhance customer communication experiences and service processes.
Senior Product Manager driving digital customer experience strategies and product lifecycle for CVS Health. Leveraging AI technologies to enhance customer insights and team leadership.
Sr. Customer Service Representative at Motion managing customer inquiries and orders. Developing relationships with customers and providing guidance to junior staff.
Customer Care Team Leader driving efficient customer experiences while leading a high - performing Customer Care team. Collaborating across departments to meet operational goals in Madrid, Spain.
Supports sales with pricing and deal governance navigation while managing order bookings. Assists presales organization to focus on customer facing interactions through internal process management.
Business Support Specialist supporting various tasks at Mapon, a B2B fleet management provider in Ireland. Involves finance administration, warehouse coordination, and cross - functional collaboration.
Customer Support & Logistics Coordinator at VIDARA Group, ensuring effective order processing and communication with clients and logistics partners. Focused on optimizing processes and compliance within the food and animal feed sectors.
Product Support Specialist supporting Stryker products associated with Joint Replacement procedures. Engage with clinical customers and manage training and business support for best - in - class service.
Sales Support Representative ensuring customer satisfaction by assisting Stryker Medical Account Managers. Responsible for order management and customer communication across multiple sales regions.