Sr. Customer Service Representative at Motion managing customer inquiries and orders. Developing relationships with customers and providing guidance to junior staff.
About the role
- Sales Support Representative ensuring customer satisfaction by assisting Stryker Medical Account Managers. Responsible for order management and customer communication across multiple sales regions.
Responsibilities
- Responsible for working directly with Stryker Medical Account Managers to ensure complete Customer Satisfaction
- Responsibilities include capital order entry, scheduling, and order management from conversion to delivery to the customer
- Assist (2-3) sales regions and work with internal departments
- Answer incoming Account Manager calls and emails
- Responsible for total customer and sales representative satisfaction in order management
- Provides (2-3) sales regions with prompt, quality service and support
Requirements
- High school diploma or equivalent
- 2+ years of relevant experience
- Bachelors’ degree – preferred
- Customer Service or Sales Support experience – highly preferred
Benefits
- Work Flexibility: Hybrid
- Equal opportunity employer
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
Customer Care Team Leader driving efficient customer experiences while leading a high - performing Customer Care team. Collaborating across departments to meet operational goals in Madrid, Spain.
Supports sales with pricing and deal governance navigation while managing order bookings. Assists presales organization to focus on customer facing interactions through internal process management.
Business Support Specialist supporting various tasks at Mapon, a B2B fleet management provider in Ireland. Involves finance administration, warehouse coordination, and cross - functional collaboration.
Customer Support & Logistics Coordinator at VIDARA Group, ensuring effective order processing and communication with clients and logistics partners. Focused on optimizing processes and compliance within the food and animal feed sectors.
Product Support Specialist supporting Stryker products associated with Joint Replacement procedures. Engage with clinical customers and manage training and business support for best - in - class service.
Customer Service Coordinator ensuring customers receive top service with their equipment solutions at Coates branches. Variety in tasks including scheduling, invoicing, and equipment coordination.
Customer Service Representative for private aviation in Van Nuys, CA, delivering seamless service for clients and aircraft coordination. Ensuring operational excellence and brand consistency throughout guest interactions.
Supporting sales and managing deal governance as a Hybrid Cloud Solutions Support Specialist at Hewlett Packard Enterprise. Responsible for documentation preparation and approvals to facilitate order bookings.
Customer Experience Program Coordinator supporting cross - functional customer experience initiatives at Togetherwork. Maintaining documentation and administration for AB488 compliance in a hybrid role.