About the role

  • Business Operations Analyst for early careers talent at Vantage Point Global in Belfast. Role includes client onboarding and operational excellence within a professional services context.

Responsibilities

  • Complete onboarding and risk tasks accurately and efficiently, with high attention to detail.
  • Follow policies, procedures, and best practices.
  • Act as the main point of contact between the Engagement Team and the onboarding team.
  • Record progress and completion of tasks in Case Manager.
  • Upload risk documents correctly, with strong version control and file discipline.
  • Contribute to huddles and ad hoc meetings to review performance and KPIs.
  • Share learning and practical tips with colleagues.

Requirements

  • Strong attention to detail and a process-led mindset
  • Clear written and verbal communication
  • Ability to organise, prioritise, and manage your own caseload
  • Ability to work independently and collaborate, including active participation in huddles
  • Confidence working to KPIs for quality and productivity
  • Strong proficiency with Microsoft Office, especially Excel, plus confidence in learning new systems quickly
  • Comfort working across multiple systems, including case management and document tools

Benefits

  • Ongoing training and development support through one-to-one coaching and access to our award-winning trainers
  • Health cash plan and cycle to work scheme
  • Opportunity for conversion into a permanent role from 12 months
  • Clear progression options into senior operational roles, specialist streams (compliance, risk, transformation)

Job title

Business Operations Analyst

Job type

Experience level

Mid levelSenior

Salary

£26,250 per year

Degree requirement

Bachelor's Degree

Location requirements

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