Senior Account Executive engaging with enterprise customers and enhancing relationships for revenue growth. Position at Cloudera focused on driving strategic sales initiatives and improving customer success.
TG
Hybrid Customer Service Representative, Banking
Posted last week
About the role
- Operations Customer Expert supporting clients with inquiries about services via phone, email, and chat. Join a modern team focused on customer satisfaction and support at TP.
Responsibilities
- Independently and service-oriented handling of customer inquiries by phone, email, and letter
- Use of customer-specific IT systems
- Advising and supporting customers on all investment and wealth products
- Preparing quotations and processing changes to master data
- Account reconciliations and dispatching documents
- Ensuring customer satisfaction and maintaining customer relationships
Requirements
- Strong communication skills and very good German language skills
- Strong computer skills
- Flexibility and willingness to work shifts
- Goal-oriented working with a strong sense of quality and responsibility
- High customer and service orientation as well as a strong willingness to learn
- Rational and analytical thinking skills
- Enjoy working in a team and interacting with customers
- Commercial or service-oriented training desirable but not required
Benefits
- Option to work from home after the onboarding period
- A modern, open-plan working environment with an informal, first-name culture
- Free company pension plan
- 28 days of annual leave plus special leave
- Flexible working hours and shift models
- Opportunities for development within the company
- Regular team events and company celebrations
- Employee discounts and sports/fitness/course offers
Job title
Job type
Experience level
Salary
Degree requirement
No Education Requirement
Tech skills
Location requirements
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