Sales Engineer responsible for selling complex technical products and services. Developing relationships and providing solutions to customer needs with technical support and sales strategies.
TG
Hybrid Back Office Customer Service Representative — Insurance – m/f/d
Posted 55 minutes ago
About the role
- Back Office Customer Expert supporting insurance clients with written inquiries. Working remotely after training period while assisting in maintaining customer satisfaction and data management.
Responsibilities
- Independently and service-oriented response to customer inquiries by e-mail and letters
- Operate all functions of customer-specific IT systems
- Update master data, coverage limits, and scope of insurance coverage
- Maintain master data using the "Missing Information Process"
- Ensure customer satisfaction and maintain customer relationships
Requirements
- Knowledge of insurance (desirable)
- Experience in data entry
- Strong communication skills and excellent German language skills, spoken and written
- Strong computer skills
- Strong customer and service orientation and a high willingness to learn
- Experience as a customer advisor or office clerk is desirable, but career changers (m/f/d) are also welcome
Benefits
- 100% remote work after the onboarding/training period
- Monthly project bonus
- Performance-based bonus system
- Flexible working hours (flexitime)
- 28 days annual leave, plus special leave
Job title
Job type
Experience level
Salary
Degree requirement
No Education Requirement
Location requirements
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