Senior Business Operations Analyst supporting business goals through data analysis and operational metrics. Partnering with business leaders for decision-making and performance improvement.
Responsibilities
supports business goals by partnering with cross-functional teams
track business metrics and identify performance improvement opportunities
develop and interpret information for management
analyze data to compile comprehensive business performance picture
implement regular data governance and hygiene processes
develop performance measurements and analytical tools
Requirements
BA/BS Degree required
Experience with a digital and/or technology company is a plus
Proficiency in Excel
Operations support or equivalent experience
Proven experience analyzing, interpreting, and summarizing complex data
Project management experience
Knowledge of Salesforce Service Cloud and other support tools a plus
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