Business Process Expert supporting the design and improvement of service delivery processes at Philips. Focused on operational excellence in healthcare technology solutions to enhance patient care.
About the role
- Jr. Business Operations Manager implementing scalable processes for MarketStar's sales team. Collaborating across departments to enhance operational efficiency and support the Reddit Program.
Responsibilities
- Assist in the development and implementation of scalable processes to support the Reddit Program.
- Work with sales operations, enablement and leadership to streamline workflows, improve efficiency and enhance campaign execution.
- Identify bottlenecks through workflow shadows and provide recommendations back to the business of process improvements to enhance operational efficiency.
- Conduct regular audits on process documentation ensuring that processes are documented, accurate, organized and easily accessible to the business.
- Manage team calendar invites and ensure that communication updates are cascaded broadly across the team, troubleshoot and provide support for tooling challenges.
Requirements
- 2 + years' experience in sales discipline, experience in operations preferred
- Project Management experience preferred
- Direct, B2B, SaaS, or tele sales experience preferred
- Experience leading a sales team or working in a sales support or operations role
- Ability to multitask and successfully operate in a fast paced, team environment
- Passion for process optimization, research & content strategy, playbook creation and messaging improvement
- Demonstrate the ability to communicate effectively
- Must adapt well to change and successfully set and adjust priorities as needed
- Internal applicants must be exceeding metrics in current position
- Proficient in Salesforce, Microsoft Office, and Google products.
Benefits
- Structured learning and career development programs
- Mental health program
- Generous Paid Time Off policy
- Paid medical leave
- Child/Dependent care reimbursement
- Education reimbursement
- 401k match, hardship loan program, access to financial wellness advisor
- Comprehensive healthcare coverage including medical, dental, and vision
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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Business Process Expert supporting scalable and reliable services for Philips’ healthcare technology solutions. Ensuring process alignment, operational excellence, and continuous improvement across services.
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