Business Operations & Strategy Associate supporting Sydecar's growth by translating strategic priorities into analysis and recommendations. Collaborating with senior leadership and cross - functional teams.
About the role
- Business Process Improvement Specialist enhancing LTC Contact Center experience at Genworth. Leading projects that drive compliance and operational effectiveness for our policyholders.
Responsibilities
- Define, develop, and provide information and analysis to drive the decision-making process and support business operations for internal and external customers
- Make complex business decisions based on experience and sound judgment
- Motivate and direct team members to build cooperative project teams to conduct research and analysis to quantify business opportunities and issues; Develop formal recommendations for presentation to management
- Influence all levels of an organization to support programs, projects and overall processes
- Identify and execute process improvements to ensure Compliance adherence while increasing productivity
- Identify and implement key strategic projects to ensure deadlines and commitments are met while removing any roadblocks that develop
- Work with stakeholders to generate solutions to business issues and then plans/implements those solutions
- Track overall project status for entire department in order to periodically report to management
- Develop peer and cross functional relationships to maximize best practice sharing and team effectiveness
- Act as a change agent throughout the team
Requirements
- Bachelor’s degree or equivalent experience (2+ years of relevant experience in lieu of degree)
- Minimum of 2 years facilitating, leading projects, or leading a team
- Demonstrated ability to work independently to resolve complex issues and projects while keeping stakeholders appropriately informed
- Demonstrated ability to influence, negotiate and communicate at all levels of the organization and with external customers, through verbal and written formats
- Strong natural sense of curiosity with a drive to ask questions, explore new ideas, and continuously understand the “why” behind process, challenges, and opportunities
- Team builder that facilitates a common goal/purpose with experience in creating strong alliances with customers and employees
- Proven ability to set and meet aggressive goals
- Demonstrated ability to resolve conflict effectively and efficiently
- Strong analytical skills with a demonstrated ability to ensure controllership measures are effectively met
- Ability to work a varied schedule (nights and weekends), as business need requires
Benefits
- Competitive Compensation & Total Rewards Incentives
- Comprehensive Healthcare Coverage
- Multiple 401(k) Savings Plan Options
- Auto Enrollment in Employer-Directed Retirement Account Feature (100% employer-funded!)
- Generous Paid Time Off – Including 12 Paid Holidays, Volunteer Time Off and Paid Family Leave
- Disability, Life, and Long-Term Care Insurance
- Tuition Reimbursement, Student Loan Repayment and Training & Certification Support
- Wellness support including gym membership reimbursement and Employee Assistance Program resources (work/life support, financial & legal management)
- Caregiver and Mental Health Support Services
Job title
Job type
Experience level
Salary
Degree requirement
Location requirements
Business Process Expert supporting scalable and reliable services for Philips’ healthcare technology solutions. Ensuring process alignment, operational excellence, and continuous improvement across services.
T(
Analyst role in EDGE Program focusing on developing technical and leadership skills. Supporting Enterprise Business Operations and contributing to core securities and transaction processing activities.
Business Systems Coordinator at Delta Dental of Massachusetts managing business systems and applications operations. Collaborating with internal teams and external partners to optimize system functionalities.
Postgraduate role assisting with NCAA Digital business operations and performance analysis. Providing insights and creating presentations for senior leadership.
Division Manager handling execution of ET - sponsored initiatives in business processes at Garney Construction. Collaborating across departments to establish effective project completion and operational efficiency.
Business Operations Intern managing procurement and hiring processes at a deep - tech startup. Supporting critical hardware acquisition and optimizing operations as part of a fast - paced team.
Business Operations Specialist at expert.ai supporting performance measurement and improvement. Collaborating across teams to enhance operational efficiency and scale activities to meet growth targets.
Senior Manager driving strategic initiatives at Jiko, which offers innovative financial solutions. Collaborating with executive leadership to foster growth and operational efficiency in a fintech environment.
Business Systems Support & Implementation Analyst supporting SAP Business One and other business systems. Managing system improvements and providing first - line support for users primarily in a macOS environment.