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CRM + Data + AI + Trust.
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Salesforce

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full-stack-engineer

Salesforce is a leading cloud-based software company that provides a comprehensive customer relationship management (CRM) platform. The platform connects all company data and teams on an integrated, AI-driven system to improve sales, customer service, and marketing efforts. Salesforce offers scalable solutions for businesses of all sizes, including small and medium enterprises, and provides industry-specific solutions to modernize operations, save time, and reduce costs. Salesforce also offers educational resources through Trailhead and a wide selection of apps on AppExchange to extend its CRM capabilities.

👋 We're Salesforce, the customer company.  CRM + Data + AI + Trust. 

Privacy Statement: http://www.salesforce.com/company/privacy/

• As a Senior Software Engineer in Salesforce BT, you will be part of a software engineering team that delivers customer success
• Work with a team of software engineers, product managers, and architects responsible for feature development and application maintenance responsive to the needs of a highly sophisticated and global customer success organization
• Help to ensure every line of code we push to production is of the highest quality
• Deliver solutions others can understand, support, maintain and expand
• Provide other team members with direction on development projects
• Participate in the design, planning, and enhancement of automation frameworks, utilities, and tools
• Contribute ideas and provide feedback on many projects within the team’s portfolio

Software Engineering SMTS

Senior Software Engineer at Salesforce delivering customer success through feature development and application maintenance. Collaborating with engineers and product managers to ensure quality solutions.

customer-success-manager

• Be the Customer Success Business Partner for the EMEA North Sales leaders
• Manage relationships with senior Sales stakeholders
• Act as Executive Sponsor on key accounts
• Operationally manage delivery of Success Engagements against key KPIs
• Work closely with the Sales organisations to develop and execute growth plans
• Establish relationships with leadership across Sales, Services, Product, Customer Support and Alliances & Channels
• Identify risks to the customer achieving their stated business goals
• Build and establish relationships with partners and professional services

VP, Customer Success Management

VP of Customer Success for EMEA North, leading Customer Success managers to drive customer loyalty and retention for Salesforce's clients across Europe.

architect

• お客様にSalesforceの製品とその機能を実装する際のベストプラクティスを提供します。
• お客様の技術的な問題に関して専門的なアドバイス(推奨事項)を提供します。
• お客様がご利用のSalesforce環境に導入すべき監視指標(パフォーマンス等)についてのアドバイスと分析レポートを提供します。
• お客様が機能の廃止 (End of Life) などのSalesforce製品の主要な変更に備えるのを支援します。
• お客様がご利用のSalesforce環境のアーキテクチャを評価するレビューボードに参加します。
• Salesforceにとって戦略的な製品や機能の利用をお客様に促進します。

Success Architect – Core Platform

Success Architect providing expertise for Salesforce products and assisting clients in maximizing business value using Salesforce. Responsible for overcoming technical and business challenges using best practices and expertise.

product-designer

• Responsible for end-to-end UX work for automation features
• Manage deliverables and ensure timely execution with onsite and distributed team members
• Manage multiple automation projects across business process management tools
• Create intuitive, outcome-based workflows and interactions that make complex automation accessible to end users
• Deliver structured presentations with clear narratives using inclusive presentation resources
• Explain complex automation concepts clearly to support problem-solving and knowledge sharing
• Guide UX design reviews and meetings, capturing key points and providing insightful, actionable feedback to iterate
• Plan and manage effective project kickoff events for new automation initiatives
• Demonstrate UX that inspires others and encourages engaging discussion and iteration
• Elevate underrepresented user voices to design accessible experiences for all
• Participate in team, organization, or company cultural initiatives, sharing automation knowledge with the larger organization
• Rapidly conceptualize and create original design work that demonstrates conceptual strength for automation experiences
• Produce polished, high-quality deliverables with careful attention to detail
• Generate original creative work that expands on existing ideas, grasping user intent and applying it to new creative directions
• Demonstrate a thorough understanding of existing and emerging design patterns for automation, agentic experiences, and their appropriate use
• Connect work and uphold best practices across design system resources and automation pattern libraries
• Prioritize accessibility when reviewing designs and mentoring junior teammates, understanding user impact beyond compliance
• Stay informed of industry trends and best practices in workflow automation, low-code platforms, and agentic design
• Explore new technologies and design approaches for declarative automation.

Senior UX Designer, Salesforce Automation

Senior UX Designer creating automation experiences for users at Salesforce. Collaborating with cross-functional teams to enhance workflow and business process automation.

salesforce-developer

• Provide proactive, hands-on architectural consulting and technical advisory services to a diverse audience, including executive leadership, technical teams, and business stakeholders
• Continuously research, define, and disseminate best practices and reference architectures for ensuring Salesforce implementations are secure, maintainable, performant, and scalable
• Ensure that all architectural decisions are directly aligned with and enable the customer's overarching business goals, strategic vision, and desired return on investment (ROI)
• Conduct comprehensive technical reviews and deep-dive health checks of existing and planned Salesforce implementations
• Develop and maintain high-quality architectural documentation, white papers, playbooks, and training materials

Architect – Salesforce Architecture Center

Architect driving best practices for Salesforce solutions, providing architectural guidance and consulting to diverse stakeholders while leveraging deep technical expertise. Ensure alignment with customer goals and deliver high-quality documentation.

manager

• Execute intake and prioritization frameworks for L2O initiatives
• Facilitate organizational alignment and decision-making processes
• Serve as Subject Matter Expert for complex business analysis challenges
• Own end-to-end delivery of cross-functional transformation initiatives
• Drive L2O portfolio prioritization and strategic roadmap alignment
• Lead enterprise-wide process optimization with measurable business outcomes
• Rapidly pivot between strategic initiatives while maintaining quality and stakeholder alignment
• Navigate ambiguous requirements by synthesizing incomplete information into actionable insights
• Manage multiple concurrent projects across diverse functional areas with competing priorities
• Adapt communication and approach based on real-time organizational changes and emerging business needs

Business Analysis Manager

Business Analysis Manager overseeing strategic transformations in the Lead-to-Opportunity organization at Salesforce. Managing complex initiatives enhancing experiences for sellers, operators, and partners.

solutions-engineer

• Engage customers and collaborate with account teams to understand their needs with respect to how data and analytics can help the customer’s business succeed and transform, and how customers can build a data culture.
• Demonstrate how Tableau’s platform and Salesforce Analytics solutions help the customer drive value through guided evaluations and building tailored platform/solution demonstrations.
• Conduct workshops for customers to understand the Tableau platform and drive adoption across multiple groups and stakeholders.
• Act as a trusted advisor to our customers, guiding them on best practices, and informing their data and analytics strategies.
• Develop and sustain expert level knowledge of all aspects of the Tableau Platform, including data integration, data visualisation, analytics, governance, architecture, security, and scalability.
• Lead technical responses to RFPs and RFIs.
• Work closely with product management teams to stay updated on our latest developments and provide feedback from the field.
• Create reusable assets that act as a force-multiplier for the extended teams.

Lead Solution Engineer

Senior Solution Engineer providing technical expertise in data and analytics for EMEA growth, engaging customers and collaborating with account teams to drive business success.

👋 We're Salesforce, the customer company. CRM + Data + AI + Trust. Privacy Statement: http://www.salesforce.com/company/privacy/

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