HR Assistant role in a leading corporate service provider based in Valletta. Responsible for HR administration tasks and ensuring smooth operations and employee satisfaction.
About the role
- HR Shared Services Analyst responsible for onboarding, employee data management, and HR administrative tasks in Colombia. Join a diverse team working on global brands like Stanley and DEWALT.
Responsibilities
- Support key HR processes, including employee data management, onboarding, terminations, and other HR administrative tasks.
- Process a wide array of HR needs including employee inquiries and HR functional processes.
- Create and maintain accurate employee data in the HR system, ensuring compliance with company policies and data integrity standards.
- Address confidential, complex and time sensitive data, process or service-related issues with a customer centric approach.
- Support the onboarding process by coordinating new hire documentation and ensuring a smooth transition for new employees.
- Assist with offboarding and termination processes, including final documentation, system updates, and exit interviews as needed.
- Respond to employee inquiries related to HR policies, procedures, and system navigation in a timely and professional manner.
- Collaborate with HR team members to ensure seamless execution of HR services and initiatives.
- Document key processes and strive to find ways to optimize and streamline.
- Maintain confidentiality and handle sensitive employee information with discretion.
Requirements
- Bachelor's degree in Human Resources or other related fields.
- 3-5 years of HR experience to include expertise in HR Shared Services or multi-function HR expertise with a focus on customer service and quality assurance.
- Experience working with enterprise-wide Customer Relationship Management portal and case management systems (Salesforce/Service Now) and Human Capital Management (Workday) technology solutions.
- Strong customer service orientation.
- Ability to develop and maintain effective working relationships with a variety of stakeholders.
- Excellent verbal, interpersonal, and written communication skills.
- Experience with continuous improvement methodologies, project management, and process documentation skills.
- Attention to detail and the ability to evaluate situations and take appropriate action.
- Strong data and analytics capabilities.
Benefits
- Competitive salary plus receive entitlements and benefits unique to your country of hire.
- Career paths aren’t linear here.
- Access to a wealth of state-of-the-art learning resources.
- Diverse & Inclusive Culture.
- Purpose-Driven Company.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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