Hybrid Sales Development Representative

Posted last month

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About the role

  • Sales Development Representative at Sophos driving growth by qualifying sales opportunities. Collaborating with teams to ensure smooth transitions and identify customer needs.

Responsibilities

  • Consistently meet and surpass monthly KPIs for Sales Accepted Leads (SALs) and pipeline contribution.
  • Manage inbound leads effectively, prioritizing responses and crafting action plans that align with company objectives.
  • Hunt for new logo opportunities and current customer cross-sell opportunities using tools like ZoomInfo, Outreach, LinkedIn Sales Navigator, and more.
  • Meet and exceed daily activity goals for calls, emails, and other outreach methods to engage prospects.
  • Engage with prospects through various channels, including phone, email, LiveChat, and SMS, using authentic and persuasive messaging.
  • Demonstrate a deep understanding of Sophos products and solutions, clearly communicating their value in discovery calls and emails.
  • Work closely with Account Executives, engineers, and partners to generate strategic campaigns for top-tier results.
  • Conduct research to identify key decision-makers and map out organizations for effective cold-calling.
  • Ask insightful questions to uncover customer pain points and business challenges, positioning Sophos solutions as the ideal fit.
  • Keep Salesforce up to date with lead information, including quotes, conversation notes, and decision-making criteria.
  • Actively participate in team meetings, contributing feedback to improve prospecting and demand generation initiatives.

Requirements

  • Clear, concise, and persuasive verbal and written communication abilities.
  • Strong ability to listen and understand customer needs, challenges, and goals.
  • Thrives under pressure, handling rejection with persistence and turning adversity into an opportunity.
  • Fearlessly embraces new challenges and confidently engages with prospects, regardless of their title or experience.
  • Highly results-oriented, motivated to exceed targets and outperform peers.
  • Skilled at asking insightful questions to uncover customer needs and challenges, and tailoring responses accordingly.
  • Quick to adjust to changing situations, with the ability to shift approaches based on customer cues or new information.
  • Positive, collaborative, and supportive of team success while maintaining a high level of professionalism.
  • Demonstrates the ability to rapidly learn new tools, processes, and technologies to optimize performance.
  • Maintains high standards of professionalism and ethics in all interactions with prospects and internal teams.
  • A growth mindset, eager to develop sales skills and progress toward more advanced roles, such as Account Executive or Commercial Account Manager.

Benefits

  • Sophos operates a remote-first working model, making remote work the primary option for most employees. However, some roles may necessitate a hybrid approach.
  • Our people – we innovate and create, all of which are accompanied by a great sense of fun and team spirit
  • Employee-led diversity and inclusion networks that build community and provide education and advocacy
  • Annual charity and fundraising initiatives and volunteer days for employees to support local communities
  • Global employee sustainability initiatives to reduce our environmental footprint
  • Global fitness and trivia competitions to keep our bodies and minds sharp
  • Global wellbeing days for employees to relax and recharge
  • Monthly wellbeing webinars and training to support employee health and wellbeing

Job title

Sales Development Representative

Job type

Experience level

Mid levelSenior

Salary

$47,600 - $79,100 per year

Degree requirement

Bachelor's Degree

Location requirements

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