Identify and engage potential clients for Valid's identification solutions in a hybrid work model. Collaborate with sales team to maximize lead conversion and customer satisfaction.
About the role
- Sales Development Representative at Sophos driving growth by qualifying sales opportunities. Collaborating with teams to ensure smooth transitions and identify customer needs.
Responsibilities
- Consistently meet and surpass monthly KPIs for Sales Accepted Leads (SALs) and pipeline contribution.
- Manage inbound leads effectively, prioritizing responses and crafting action plans that align with company objectives.
- Hunt for new logo opportunities and current customer cross-sell opportunities using tools like ZoomInfo, Outreach, LinkedIn Sales Navigator, and more.
- Meet and exceed daily activity goals for calls, emails, and other outreach methods to engage prospects.
- Engage with prospects through various channels, including phone, email, LiveChat, and SMS, using authentic and persuasive messaging.
- Demonstrate a deep understanding of Sophos products and solutions, clearly communicating their value in discovery calls and emails.
- Work closely with Account Executives, engineers, and partners to generate strategic campaigns for top-tier results.
- Conduct research to identify key decision-makers and map out organizations for effective cold-calling.
- Ask insightful questions to uncover customer pain points and business challenges, positioning Sophos solutions as the ideal fit.
- Keep Salesforce up to date with lead information, including quotes, conversation notes, and decision-making criteria.
- Actively participate in team meetings, contributing feedback to improve prospecting and demand generation initiatives.
Requirements
- Clear, concise, and persuasive verbal and written communication abilities.
- Strong ability to listen and understand customer needs, challenges, and goals.
- Thrives under pressure, handling rejection with persistence and turning adversity into an opportunity.
- Fearlessly embraces new challenges and confidently engages with prospects, regardless of their title or experience.
- Highly results-oriented, motivated to exceed targets and outperform peers.
- Skilled at asking insightful questions to uncover customer needs and challenges, and tailoring responses accordingly.
- Quick to adjust to changing situations, with the ability to shift approaches based on customer cues or new information.
- Positive, collaborative, and supportive of team success while maintaining a high level of professionalism.
- Demonstrates the ability to rapidly learn new tools, processes, and technologies to optimize performance.
- Maintains high standards of professionalism and ethics in all interactions with prospects and internal teams.
- A growth mindset, eager to develop sales skills and progress toward more advanced roles, such as Account Executive or Commercial Account Manager.
Benefits
- Sophos operates a remote-first working model, making remote work the primary option for most employees. However, some roles may necessitate a hybrid approach.
- Our people – we innovate and create, all of which are accompanied by a great sense of fun and team spirit
- Employee-led diversity and inclusion networks that build community and provide education and advocacy
- Annual charity and fundraising initiatives and volunteer days for employees to support local communities
- Global employee sustainability initiatives to reduce our environmental footprint
- Global fitness and trivia competitions to keep our bodies and minds sharp
- Global wellbeing days for employees to relax and recharge
- Monthly wellbeing webinars and training to support employee health and wellbeing
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