Sales Development Representative at Puzzel supporting sales through lead engagement and account management. Empowering businesses with cloud contact center solutions to optimize customer service.
About the role
- Sales Development Representative at InfoTrack generating new business opportunities through inbound and outbound outreach. Engaging prospects and tailoring approaches for impactful interactions.
Responsibilities
- Respond, engage, and qualify inbound leads and inquiries
- Be the first point of contact for new business prospects and determine the next steps for each prospect moving forward
- Anticipate needs by studying services and conducting market research to identify new leads
- Engage current users to expand awareness, educate, ask for referrals, identify new opportunities and develop account intelligence
- Effectively partner and work across the InfoTrack teams, including marketing and customer success
- Work closely with the product and marketing teams to develop account intelligence, relationship maps, and use case opportunities
- Schedule online demos for the Account Executive (AE) team
- Act as the subject matter expert on the InfoTrack product
Requirements
- 1+ years of corporate experience, which may include internships or customer service positions (previous experience in software sales is a bonus but not required)
- Prior experience using Salesforce or similar CRM software is a plus
- Prior familiarity with the legal services industry is a plus
- Eager to continue or begin a career in software sales
- Excellent communication ability. You need to be able to write well, be clear and persuasive on the phone, and be comfortable delivering presentations over video conference tools such as Zoom.
- Computer savvy-we sell software, so you need to be someone who can quickly learn how to use new technology and new websites and explain how they work to others. You must know how to use Word, PowerPoint, and Excel.
Benefits
- 401(k) Match
- Medical, Dental, & Vision Insurance
- Employer-funded Short/Long-Term Disability, Life, and Accidental Death & Dismemberment (AD&D) Insurance
- 20 Days of Paid Time Off (PTO)
- 11 Paid Holidays
- “Be Me Time” off for mental health, re-charging, volunteering
- Matching Gift Program
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