Sales Development Representative for Cisco Networking, developing and qualifying critical sales leads. Focused on proactive prospecting and customer relationship management.
About the role
- SDR role focusing on client interaction via WhatsApp and CRM in logistics sector. Requires sales experience and offers flexible working arrangements in São Paulo.
Responsibilities
- Respond promptly to leads received via WhatsApp (using a conversation management tool), providing a warm, consultative approach aligned with the company’s value proposition;
- Qualify incoming leads by identifying needs, profile and timing according to predefined criteria;
- Record and manage all interactions with leads in the CRM (HubSpot), keeping a complete history, scheduling appointments and performing follow-ups when necessary;
- Forward qualified leads to regional offices with complete information, ensuring an efficient and accurate handoff to the teams responsible for conversion;
- Recommend improvements to service flows based on day-to-day learnings, contributing to process optimization and cross-functional integration;
- Stay continually up to date on the products and services offered, ensuring clarity and accuracy in responses during interactions;
- Monitor and report performance metrics (e.g., average response time, conversion rate, contact volume), providing analysis to support decision-making and strategic adjustments.
Requirements
- Bachelor’s degree completed or in progress in Business Administration, Sales Management or related fields;
- Experience in inside sales;
- Knowledge of CRM tools, sales funnel management, commercial workflows and individual target management;
- Proficiency in Microsoft Office and HubSpot CRM;
- Experience in sales within the transportation or logistics sector.
Benefits
- Flexible meal and food vouchers (use as you wish; not deducted from your vacation pay).
- Health insurance (for you and your dependents).
- Dental insurance (for you and your dependents).
- Two monthly sessions with a psychologist (no charge).
- Two monthly sessions with a nutritionist (covered by Motz).
- Discounts at pharmacies nationwide.
- Wellhub (for managing your health and well-being).
- Well-being time (weekly workplace exercise sessions to keep you active).
- Life insurance.
- Variable compensation based on your role and achievement of targets.
- University discounts (to help advance your career).
- Language school partnership (to develop and improve a second language).
- Partnership with an amusement park (enjoy a day out with people you care about).
- Travel discounts through Motz’s partner travel agency.
- Exclusive discounts on car rentals.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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