SDR role focusing on client interaction via WhatsApp and CRM in logistics sector. Requires sales experience and offers flexible working arrangements in São Paulo.
Responsibilities
Respond promptly to leads received via WhatsApp (using a conversation management tool), providing a warm, consultative approach aligned with the company’s value proposition;
Qualify incoming leads by identifying needs, profile and timing according to predefined criteria;
Record and manage all interactions with leads in the CRM (HubSpot), keeping a complete history, scheduling appointments and performing follow-ups when necessary;
Forward qualified leads to regional offices with complete information, ensuring an efficient and accurate handoff to the teams responsible for conversion;
Recommend improvements to service flows based on day-to-day learnings, contributing to process optimization and cross-functional integration;
Stay continually up to date on the products and services offered, ensuring clarity and accuracy in responses during interactions;
Monitor and report performance metrics (e.g., average response time, conversion rate, contact volume), providing analysis to support decision-making and strategic adjustments.
Requirements
Bachelor’s degree completed or in progress in Business Administration, Sales Management or related fields;
Experience in inside sales;
Knowledge of CRM tools, sales funnel management, commercial workflows and individual target management;
Proficiency in Microsoft Office and HubSpot CRM;
Experience in sales within the transportation or logistics sector.
Benefits
Flexible meal and food vouchers (use as you wish; not deducted from your vacation pay).
Health insurance (for you and your dependents).
Dental insurance (for you and your dependents).
Two monthly sessions with a psychologist (no charge).
Two monthly sessions with a nutritionist (covered by Motz).
Discounts at pharmacies nationwide.
Wellhub (for managing your health and well-being).
Well-being time (weekly workplace exercise sessions to keep you active).
Life insurance.
Variable compensation based on your role and achievement of targets.
University discounts (to help advance your career).
Language school partnership (to develop and improve a second language).
Partnership with an amusement park (enjoy a day out with people you care about).
Travel discounts through Motz’s partner travel agency.
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