Own tooling optimisation and post sales adoption across global CS, AM, and Sales teams in the existing tech stack including Gainsight, Salesforce, Gong, and Clari—driving integration, data quality and automation.
Work closely with Enablement to embed data-driven insights into training, onboarding, and playbooks.
Partner with Product Marketing on industry segmentation, customer stories, and adoption analytics.
Collaborate with Finance on renewal and expansion forecasting accuracy and ARR reconciliation.
Requirements
5–8+ years in Revenue Operations, Customer Success Operations, or Sales Strategy within a B2B SaaS organisation.
Experience owning territory design, segmentation, and coverage models for post-sales or account management teams.
Proven success improving retention, expansion, and whitespace penetration through data-led programs.
Hands-on expertise with Salesforce, Gainsight, Clari, Gong, and BI platforms such as Tableau, Power BI, or Looker.
Strong analytical, systems, and storytelling skills; able to influence GTM leaders and executives with insights.
Benefits
Equity with high growth potential, and a competitive salary
Flexible working arrangements, we encourage you to create the best work blend while working from your home and the local SafetyCulture office;
Access to professional and personal training and development opportunities; Hackathons, Workshops, Lunch & Learns;
We encourage involvement in the community, open source work, attending talks and events, and experimenting with new technologies.
In-house Culinary Crew serving up daily breakfast, lunch and snacks
Wellbeing initiatives such as subsidised fitness programs, EAP services and generous parental leave policy
Quarterly celebrations and team events, including the annual Shiplt! global offsite
Table tennis, board games, gym sessions, book club, and pet-friendly offices.
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