Sales & Revenue Operations Director at MRI overseeing NA revenue operations and sales activities. Leading teams to drive revenue performance and implement sales strategies across North America.
About the role
- Lead Revenue Operations Analyst at Extensiv focused on driving sales performance and customer insights through data analytics and reporting in a dynamic environment.
Responsibilities
- Evaluate and identify trends in the revenue functions by analyzing systems and industry data
- Collect and examine data and use the information gathered to create comprehensive, actionable reports and insights
- Present your insights to your team and to executive leadership with recommended actions
- Develop and maintain performance dashboards that encompass key metrics to be reviewed with revenue leaders
- Develop detailed sales forecasting methodology and infrastructure, measure forecast accuracy and continually adjust to improve accuracy
- Analyze and report on customer performance and customer experience metrics, recommending actions based on the story the data tells
- Independently analyze data and create a methodology for determining customer churn risk scores and prospect lead scoring models
- Closely partner with various departments and executive leadership across the organization
- Provide day-to-day data analysis support to sales, customer success, customer support and marketing departments
- Manage quota setting and incentive compensation process for sales and customer success teams
Requirements
- Minimum of a Bachelor’s Degree in Business, Finance, Data Science or related field
- Minimum of 7 years of experience as an analyst in SaaS
- Knowledge of SaaS performance metrics and terminology
- In-depth knowledge of Salesforce CRM reporting and dashboards, Salesforce CPQ experience preferred
- Expert-level Microsoft Excel skillset
- Experience with analytics tools such as PowerBI, Amazon QuickSight, Tableau or similar BI tools strongly preferred
- SQL and Python knowledge strongly preferred
- Advanced problem-solving and analysis skills
- Ability to present and provide insights using data analytics to executive-level audience
- Highly developed attention to detail
- Ability to work in a team environment
- Ability to work in a fast-paced environment
Benefits
- Health insurance
- Retirement plans
- Paid time off
- Flexible work arrangements
- Professional development
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