Director overseeing audience data integrity, strategy, and revenue operations for media company. Leading initiatives across marketing, events, and memberships for audience engagement and growth.
About the role
- Group Business Process Manager leading process design and improvements in operations at T-Mobile. Focus on profitability, revenue growth, and stakeholder management in Marketing and Sales.
Responsibilities
- Leads process design, implementation, and quality control monitoring
- Identifies opportunities, implements solutions, and measures impact across Marketing and Sales operations
- Works on multiple large and highly complex projects for operational improvement and modernization
- Provides compelling business cases that improve profitability and enable scalable revenue growth
- Seeks out opportunities for increased system and process efficiencies
- Creates clear and measurable goals
- Holds self and others accountable
- Mentors others in process design, modeling, execution, monitoring and optimization
- Fosters business knowledge among managers, business analysts and project stakeholders
Requirements
- Bachelor's Degree and 7 years of related work experience OR a combination of education and experience deemed equivalent (Required)
- Acceptable areas of study include Business, Finance or related field (Preferred)
- 7-10 years Related work experience (Preferred)
- Experience in telecommunications industry (Preferred)
- Relevant certifications in Lean/Six Sigma, project management, CRM platforms, marketing automation, or change management are a plus
- At least 18 years of age
- Legally authorized to work in the United States
Benefits
- Medical, dental and vision insurance
- Flexible spending account
- 401(k)
- Employee stock grants
- Employee stock purchase plan
- Paid time off
- Up to 12 paid holidays
- Paid parental and family leave
- Family building benefits
- Backup care
- Enhanced family support
- Childcare subsidy
- Tuition assistance
- College coaching
- Short- and long-term disability
- Voluntary AD&D coverage
- Voluntary accident coverage
- Voluntary life insurance
- Voluntary disability insurance
- Voluntary long-term care insurance
- Mobile service & home internet discounts
- Pet insurance
- Access to commuter and transit programs
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