Director overseeing audience data integrity, strategy, and revenue operations for media company. Leading initiatives across marketing, events, and memberships for audience engagement and growth.
About the role
- Sales & Revenue Operations Director at MRI overseeing NA revenue operations and sales activities. Leading teams to drive revenue performance and implement sales strategies across North America.
Responsibilities
- Lead and oversee day-to-day sales operations activities for the NA region, ensuring efficient processes and procedures
- Establish consistent forecasting frameworks and reporting (Weekly forecast calls including the NA role up and vertical sales meetings)
- Collaborate with sales leadership to drive and implement global/regional sales strategies, targets, and forecasting models
- Analyse sales data and metrics to identify trends, opportunities, and areas for improvement
- Prepare regular reports and presentations for senior management, providing insights and recommendations
- Manage the sales pipeline, ensuring accurate tracking and reporting through CRM and other systems
- Drive adoption of sales tools, platforms, and best practices across the region
- Support territory planning, quota setting, and incentive programmes for the NA sales teams
- Partner closely with Product, Customer Success, Finance, Marketing, and Professional Services to deliver a connected customer experience
Requirements
- Bold, high-visibility leadership role within a fast-moving, multi-product environment
- Blend of executive-level sales leadership with best-in-class revenue operations expertise
- Manage day-to-day sales operations activities for the NA region
- Establish consistent forecasting frameworks and reporting
- Collaborate with sales leadership to drive and implement global/regional sales strategies
- Analyse sales data and metrics to identify trends, opportunities, and areas for improvement
- Manage the sales pipeline and ensure accurate tracking through CRM systems
- Identify Sales training requirements for delivery by Sales enablement
- Lead or contribute to regional/global sales operations projects and initiatives as required
- Own the NA revenue operations function, including analytics, planning, systems, enablement, and process optimization
- Oversee CRM accuracy and sales process governance primarily Salesforce and other integrated tools
- Implement standardized, scalable GTM processes across countries and business lines
- Design and monitor regional KPIs for pipeline health, sales productivity, conversion rates, and retention
- Partner with Global RevOps to align on systems architecture, compensation frameworks, data governance, and forecasting methods
- Create a culture of accountability, data-driven decision making, and continuous improvement
Benefits
- Join our employee-led groups to maximize your experience at work such as our Diversity, Equity and Inclusion committee, employee resource groups such as Women and Allies, and our Pride Event Group
- Enjoy peace of mind over yours and your family’s health with our medical coverage options and HSA benefit
- Invest in our competitive 401k plan and help set you up for your future
- Big on family? So are we! We understand family is important and being able to spend quality time with your family is a wonderful experience. Our Parental Leave Program is designed to give you the opportunity to spend even more time with your new arrival(s)
- Enjoy a fantastic work-life balance with 20 days PTO plus observed Holidays, plus 16 hours of ‘Flexi’ time a year
- Further your professional development and growth with our generous Tuition Reimbursement offerings
- Enjoy the flexibility of working from anywhere in the world for two weeks out of the year
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Location requirements
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