Sales & Revenue Operations Director at MRI overseeing NA revenue operations and sales activities. Leading teams to drive revenue performance and implement sales strategies across North America.
Responsibilities
Lead and oversee day-to-day sales operations activities for the NA region, ensuring efficient processes and procedures
Establish consistent forecasting frameworks and reporting (Weekly forecast calls including the NA role up and vertical sales meetings)
Collaborate with sales leadership to drive and implement global/regional sales strategies, targets, and forecasting models
Analyse sales data and metrics to identify trends, opportunities, and areas for improvement
Prepare regular reports and presentations for senior management, providing insights and recommendations
Manage the sales pipeline, ensuring accurate tracking and reporting through CRM and other systems
Drive adoption of sales tools, platforms, and best practices across the region
Support territory planning, quota setting, and incentive programmes for the NA sales teams
Partner closely with Product, Customer Success, Finance, Marketing, and Professional Services to deliver a connected customer experience
Requirements
Bold, high-visibility leadership role within a fast-moving, multi-product environment
Blend of executive-level sales leadership with best-in-class revenue operations expertise
Manage day-to-day sales operations activities for the NA region
Establish consistent forecasting frameworks and reporting
Collaborate with sales leadership to drive and implement global/regional sales strategies
Analyse sales data and metrics to identify trends, opportunities, and areas for improvement
Manage the sales pipeline and ensure accurate tracking through CRM systems
Identify Sales training requirements for delivery by Sales enablement
Lead or contribute to regional/global sales operations projects and initiatives as required
Own the NA revenue operations function, including analytics, planning, systems, enablement, and process optimization
Oversee CRM accuracy and sales process governance primarily Salesforce and other integrated tools
Implement standardized, scalable GTM processes across countries and business lines
Design and monitor regional KPIs for pipeline health, sales productivity, conversion rates, and retention
Partner with Global RevOps to align on systems architecture, compensation frameworks, data governance, and forecasting methods
Create a culture of accountability, data-driven decision making, and continuous improvement
Benefits
Join our employee-led groups to maximize your experience at work such as our Diversity, Equity and Inclusion committee, employee resource groups such as Women and Allies, and our Pride Event Group
Enjoy peace of mind over yours and your family’s health with our medical coverage options and HSA benefit
Invest in our competitive 401k plan and help set you up for your future
Big on family? So are we! We understand family is important and being able to spend quality time with your family is a wonderful experience. Our Parental Leave Program is designed to give you the opportunity to spend even more time with your new arrival(s)
Enjoy a fantastic work-life balance with 20 days PTO plus observed Holidays, plus 16 hours of ‘Flexi’ time a year
Further your professional development and growth with our generous Tuition Reimbursement offerings
Enjoy the flexibility of working from anywhere in the world for two weeks out of the year
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