Donor Recruitment Associate managing blood drive operations in Albany and Syracuse, NY. Responsibilities include recruitment, scheduling, and providing support during drives.
Responsibilities
Assist Account Managers in achieving blood drive goals through activities such as:
On-site recruitment at blood drives
Giving presentations to sponsoring organizations
Managing online appointment schedules (including data entry)
Working sign-up tables and assisting with recruitment meeting preparations
Maintain oversight and accurate record keeping in relationship management software and the Online Scheduling System (OLS) to ensure proper blood drive management and provide tracking and statistical data on sponsor group performance
Provide organizational and operational support to blood program leaders to help achieve collection and annual goals
Schedule and deliver educational programs for sponsor contacts, recruitment committees, line volunteers, and volunteer telerecruiters to meet collection objectives and comply with all regulations, procedures, and directives
Effectively utilize organizational tools, technology, and strategies to enhance customer service, efficiency, and productivity
Cover vacant territories as directed
Provide own transportation for business purposes
Requirements
Bachelor’s degree OR a combination of education and work experience
Minimum one-year related experience
Knowledge of group dynamics, direct sales, customer maintenance techniques, negotiation skills
Good organizational skills and ability to handle multiple priorities effectively
Excellent oral and written communications skills, including training and presentation skills
A current valid driver's license and good driving record
Ability to work on a team
May be required to travel to sites throughout the Red Cross organization
Benefits
Medical, Dental Vision plans
Health Spending Accounts & Flexible Spending Accounts
PTO: Starting at 15 days a year; based on type of job and tenure
Holidays: 11 paid holidays comprised of six core holidays and five floating holidays
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