CRM & Automation Specialist optimizing internal systems and processes across REGION10 GROUP. Collaborating with departments and enhancing digital tools for operational efficiency.
About the role
- CRM Coordinator at Novo Nordisk managing CRM systems to enhance customer engagement strategies. Collaborating with teams to provide insights from CRM data and develop effective campaigns.
Responsibilities
- Implementing CRM best practices and processes
- Managing and optimizing customer relationship management systems
- Acting as a representative of the Business Development & Strategy department in cross-functional meetings
- Overseeing data entry processes and implement data cleansing procedures
- Supporting sales, marketing and medical teams by providing insights from CRM data
- Developing CRM training materials and sessions
- Analyzing CRM data to identify business opportunities
- Collaborating with cross-functional teams and GBS to integrate CRM solutions effectively
Requirements
- Bachelor’s degree in Business Administration, Marketing, or a related field
- Proficiency in English, both written and spoken
- Strong analytical and problem-solving skills
- Previous experience in CRM systems and business development
- Familiarity with sales, marketing and medical strategies within a corporate environment.
- Certification as Salesforce.com, IQVIA OCE and/or Veeva administrator are differentials
- SAFe certification is a plus.
Benefits
- Opportunities to learn and develop
- Collaborative environment
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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