Customer Second Level Support managing existing clients focusing on large projects and batteries. Collaborating with project management and sales for customer-friendly onboarding.
Responsibilities
Responsibility for managing our existing customers
Focus on large/key accounts, major projects, and batteries
Customer-friendly and professional onboarding
Providing expert support to international customers
Requirements
Experience in customer second-level support
Experience managing large/key accounts and large-scale projects
Motivation to take on new challenges
Ability to build trusted relationships
Business-fluent German and English
Experience working with data-driven insights and analyses
Benefits
Hybrid and flexible working, including a home office setup
Option to accrue and flexibly use additional days off through our flextime model
Extensive development opportunities such as language courses, coaching, and training
JobRad (company bike) and Deutschlandticket (public transport pass)
Sports offerings such as Urban Sports Club membership and yoga classes
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