Healthcare Sales Specialist engaging with community partners and educating about the PACE program benefits. Promoting services for older adults to maintain quality of life and independence.
Responsibilities
Foster Meaningful Connections: Build and nurture relationships with healthcare professionals, providers, community-based organizations, senior housing facilities, post-acute facilities, and senior centers to encourage referrals to the myPlace Health PACE program.
Partner for Success: Collaborate closely with Enrollment Specialists to ensure a smooth and welcoming enrollment process for participants and their families.
Engage the Community: Organize and host community events and deliver compelling presentations to share the life-changing benefits of the PACE program with prospective participants and their caregivers.
Keep Us Connected: Maintain accurate records of outreach activities and engagement in CRM software, ensuring a seamless flow of information.
Champion Compliance: Follow DHCS and CMS regulations and policies with care and precision to uphold the integrity of our marketing practices.
Plan for Growth: Develop and implement thoughtful quarterly marketing plans designed to generate qualified enrollments and expand our reach.
Collaborate for Retention: Work hand-in-hand with Center management to create innovative strategies that enhance participant retention and satisfaction.
Be Present in the Community: Attend community and healthcare events to promote the PACE program, strengthen relationships, and grow our census.
Innovate and Improve: Continuously explore new opportunities to refine and elevate the referral process and outreach activities.
Embrace Flexibility: Be open to supporting evening and weekend events as needed to meet the needs of our community.
Support Organizational Growth: Take on additional responsibilities as needed to contribute to the success and growth of myPlace Health.
Requirements
Proven Experience: Demonstrated success in healthcare or enrollment sales, with a strong track record of generating business-to-business or business-to-customer referrals.
Knowledge of Eligibility Processes: Experience working with state and county eligibility workers to support enrollment efforts.
Tech-Savvy: Familiarity with CRM software is a plus, though not required—we’re happy to provide training!
Passion for Service: Previous experience working with frail and aging populations, showcasing your compassion and commitment to enhancing their quality of life.
Self-Starter Attitude: A highly motivated individual who thrives with minimal supervision and takes initiative to achieve goals.
Educational Background: A bachelor’s degree in healthcare, Business Administration, Marketing, or a related field is preferred but not mandatory—equivalent experience is warmly welcomed.
Driving Requirements: A valid California driver’s license, reliable personal transportation, a good driving record, and auto insurance are required to support travel within the community.
Language Skills: Bilingual proficiency in a language commonly spoken in Los Angeles (such as Spanish, Korean, Cantonese, Mandarin, or Vietnamese) is highly valued but not required.
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