HR Generalist providing full-service HR support to Milestone leaders and employees in North America. Focused on both strategic and operational responsibilities within HR operations.
Responsibilities
Serve as day-to-day HRIS administrator focused on data accuracy and governance, reporting, and update testing and configurations.
Develop, maintain, and consistently execute P&C policies and processes, and provide guidance and interpretation for regional leaders and employees.
Own regulatory and workforce reporting such as I-9 Verifications, EEO-1, VETS-4212 and OSHA, supporting required employment postings and notices.
Ensure compliance with local and national regulations and applicable employment laws and update internal policies and procedures when necessary.
Oversee the full employee P&C Ops life cycle, from pre-hire to day-1 onboarding through exit including New Hire Orientation. Working with TA from the hand-off of the candidate to employee, including updating systems.
Responsible for compliance of digital personnel files and retention schedules for all P&C documents.
Own SOPs, checklists, and job aids for HRIS, reporting, onboarding, offboarding and more.
Ensure procedures are accurately documented and stay up to date as processes and procedures evolve and change.
Contribute to Americas Region P&C projects and initiatives and be responsible for the execution of those programs in the North American region.
Employee Relations: Respond to questions and concerns from employees regarding P&C programs and services in a timely manner.
Assist with employee relations investigations and resolution.
Frequent collaboration with Legal, Finance, Accounting, and Payroll teams.
Regular collaboration with the Global People & Culture team, headquartered in Denmark with colleagues throughout EMEA and APAC.
Develop programs that respect local customs while aligning with the company's global values and standards.
Develop new procedures and policies for improving employee experience as well as the efficiency of the P&C department and company.
Provide backup services to the other functions within the department as needed (i.e. benefits, etc.).
Ability to travel on an as needed basis (including internationally).
Other duties as assigned.
Requirements
Minimum 3 years of experience as an HR Generalist or similar position such as HR Business Partner or HR Manager.
Minimum 3 years’ experience in ORACLE, Paycom, and/or other enterprise HR systems.
Strong knowledge of employment laws, regulations and best practices in the US and Canada.
Ability to work with different seniority levels across a variety of leaders.
Flexibility to work across time zones as required for various meetings and/or project collaboration.
Intermediate or higher-level experience in Microsoft Suite with a focus on Excel.
Excellent interpersonal, communication, and problem-solving skills.
Ability to thrive in an ambiguous and rapidly changing environment.
Demonstrated ability to work independently, own projects, prioritize work, and drive projects and tasks to completion while meeting deadlines and ensuring accuracy.
Ability to work collaboratively in a multicultural and multidisciplinary environment. Experience in international and matrix organizations preferred.
Excellent verbal and written communication skills, attention to detail, and initiative to drive projects and initiatives from start to finish.
Benefits
medical/dental benefits
FSA or HSA
401k with 6% Safe Harbor employer match
paid parental leave
generous PTO (20 days' vacation, 10 days paid sick time, and 12 company holidays)
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