CRO Manager responsible for optimisation strategy to improve conversion rate and user experience for CAVU. Collaborating with cross - functional teams to lead and execute A/B testing and analysis for digital growth.
About the role
- Revenue Operations Manager at MDCalc scaling operational rigor across Sales, Client Success, Ad Operations, and Finance. Driving efficiency and execution in a fast-paced environment.
Responsibilities
- Own and optimize end-to-end revenue operations workflows across the full deal lifecycle (pre-sale through post-sale and billing readiness)
- Develop, maintain, and continuously improve standard operating procedures pertaining to the RFP lifecycle
- Lead forecasting, pacing, and revenue reporting in close partnership with Finance, ensuring accurate visibility and clear inputs
- Identify operational gaps and bottlenecks, then design and implement scalable solutions that improve efficiency and execution
- Provide leadership with strategic analysis, business insights, and decision support to drive planning and prioritization
Requirements
- 7+ years experience in Revenue/Sales Operations, or a related function
- 3+ Experience in healthcare, pharma, or regulated advertising environments
- Experience supporting Sales and Ad Operations and/or Campaign Operations teams
- Strong systems and process mindset with hands-on experience across CRM (HubSpot or similar), OMS, ad servers and reporting/analytics tools (Metabase or similar)
- Proven ability to scale processes in a fast-paced, growing organization
- Excellent communication skills with strong stakeholder management and cross-functional influence
Benefits
- Medical, Dental, & Vision coverage, with option to extend to your dependents
- Company-sponsored short-term insurance
- Fully-paid 8 week parental leave, after 6 months of employment
- Company-sponsored 401k, after 3 months of employment
- Unlimited vacation for salaried roles - we trust you to take the time you need
- Tri-annual company offsites to connect, reflect, and plan together (most recently in Asheville and Mexico City)
- Work from home monthly stipend
- Hybrid work environment with a great team office in Greenwich Village, NYC
- A culture of fun and motivated team members who believe in a greater mission here at MDCalc
Job title
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Not specified
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