HR Operations Specialist supporting employee lifecycle management at ZEIT Verlagsgruppe. Focusing on HR operations, digital solutions, and employee experience in a hybrid work environment.
About the role
- HR Executive enhancing employee experience through leadership and engagement in retail and office settings. Driving talent acquisition, operations, and employee relations for a leading beauty brand.
Responsibilities
- Drive retail hiring as a key priority and business partner the retail team; partner line managers to build strong frontline teams through end-to-end recruitment (sourcing, screening, interviewing, offers), ensuring speed, quality and a great candidate experience.
- Support office hiring needs across Sales & Marketing / local functions, manage end-to-end recruitment and provide hiring guidance to ensure we bring in the right talent for business growth.
- Be the go-to bridge between employees and managers; keeping communication clear, consistent, and ensuring everyone stays aligned on company policies and practices.
- Respond to employee enquiries confidently and provide practical guidance in line with local employment laws and HR best practices.
- Support smooth resolution of employee relations matters; mediate disputes, coach managers on corrective actions, and coordinate disciplinary processes when required.
- Own HRIS data accuracy and integrity, and partner with the Regional CoE to enhance system functionality and user experience.
- Coordinate seamless pre-onboarding, onboarding, and off-boarding experiences to support a great employee journey.
- Prepare, issue, and maintain proper filing of all HR official letters (e.g., offer, confirmation, increments, bonus, promotion, disciplinary, resignation acceptance).
- Support immigration and employment pass processes (e.g., work permits/visas) where applicable
- Administer government funding claims accurately and on time, liaising with relevant authorities as required.
- Plan and run employee engagement activities, and support company events and other ad-hoc projects as assigned.
Requirements
- Bachelor’s Degree in Human Resources, Business Administration, Psychology or related discipline with 3 to 6 years of relevant HR experience, with strong exposure in retail/frontline hiring and employee lifecycle operations (office hiring experience is a plus).
- Proven ability to manage end-to-end recruitment for high-volume roles and multiple stakeholders; sourcing, interviewing, offers, and onboarding coordination.
- HRIS-savvy and operationally strong; detail-oriented and execution-driven, able to maintain data accuracy, manage HR admin/training/funding smoothly.
- Experience handling employee relations matters (e.g., grievances, conflict management, investigations support, corrective actions / disciplinary processes) with maturity and professionalism.
- Strong communication and stakeholder management skills; able to influence and partner line managers across Retail and Office teams.
- Resourceful, positive and collaborative team player who enjoys building employee experience through engagement activities and internal communications.
- Proficient in Microsoft Office (Excel, PowerPoint, Word); comfortable with reporting and tracking (e.g., hiring funnels, vacancy dashboards, onboarding status).
- Goal-oriented and results-driven; takes ownership, moves fast, and follows through to deliver outcomes with quality.
- High-energy and positive; solution-focused, resilient, and able to thrive in a fast-paced retail and office environment.
- Passionate about the beauty industry and a strong team player; collaborative, supportive, and committed to shared success.
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