Senior Market Research Manager managing employee listening programs for leading Canadian organizations at Ipsos. Overseeing research processes and delivering actionable insights to clients with strong project management skills.
Responsibilities
Contributing to all aspects of the research process, including research design, questionnaire development, survey programming, data quality assurance, analysis, and report delivery
Managing research programs from launch to long-term execution, with a focus on ensuring consistency, insight, and impact
Acting as a main point of contact for our clients—building strong, consultative relationships and delivering timely updates and recommendations
Supporting internal process documentation and identifying opportunities for continuous improvement in service delivery
Collaborating with internal teams (data processing, analytics, operations) and external partners (e.g., platform vendors) to ensure high-quality execution
Mentoring and supporting junior team members, contributing to their development and success
Requirements
A Bachelor’s degree in a related field (e.g., Psychology, Sociology, Human Resources, or Research)
4–6 years of experience in quantitative research, with a focus on employee experience or related HR/organizational consulting considered a strong asset
Familiarity with employee engagement surveys, lifecycle surveys, or HR analytics tools and methodologies an asset
Strong project management skills with the ability to juggle multiple priorities and meet deadlines
Comfort working with large data sets and interpreting complex information to tell a compelling story
Self-motivated with a proactive mindset with excellent communication and relationship-building skills
A collaborative spirit and an ability to thrive in a team-oriented, dynamic and deadline driven environment
Proficiency in SPSS an asset
Experience working with platforms like Qualtrics, Medallia, or other platforms an asset
Benefits
Career Development
Generous PTO
Healthcare plans
Wellness benefits
Flexible workplace policy
Strong collaborative culture
Job title
Senior Market Research Manager, Employee Experience
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