Hybrid Director of People Experience

at Intercare Holdings Insurance Services

• Job title: Director of People Experience
• Job type: Full Time
• Experience level: Lead
• Salary: $145,000 - $160,000 per year
• Degree requirement: Bachelor's Degree
• Location requirements: Hybrid, Atlanta, United States

About the role

• Director of People Experience at AvonRisk responsible for employee lifecycle strategies and engagement. Leading programs that align with company culture and enhance employee experiences.

Responsibilities

• Design, communicate, and actively execute the organization’s Learning & Development (L&D) vision, objectives, and strategy
• Use data analysis, metrics, and trend identification to assess program effectiveness, inform decision-making, and continuously improve employee experience initiatives
• Define success measures and evaluate outcomes across onboarding, development, engagement, and culture programs
• Create and manage an efficient, engaging, and scalable onboarding experience that quickly sets new hires up for success
• Develop, standardize, and manage performance assessment systems and tools that clearly define expectations and how success is measured
• Build and maintain performance and development tools, templates, processes, and resources used across the organization
• Foster a culture that empowers team members to take ownership of their growth and success
• Develop, lead, and execute initiatives that strengthen engagement, connection, and retention
• Design and implement programs that strengthen company culture through recognition, team-building, wellness, and employee engagement initiatives
• Design and manage ongoing culture assessment efforts using surveys, focus groups, and other feedback mechanisms
• Analyze results to identify trends, strengths, and opportunities
• Partner with leadership to translate insights into actionable, measurable change
• Support effective communication of company values and culture through town halls, newsletters, and leader enablement
• Work closely with leaders to ensure alignment, clarity, and consistency across teams
• Perform other duties as assigned

Requirements

• Bachelor’s degree or equivalent experience preferred
• Minimum 10 years in employee experience, talent management, or L&D, including 6+ years in leadership roles
• Demonstrated expertise across people disciplines, including organizational diagnosis, performance enablement, culture, engagement, retention, onboarding, and off-boarding
• Proven ability to build strategy while remaining deeply involved in execution
• Strong analytical, problem-solving, and change management capabilities
• Excellent communication, active listening, negotiation, and presentation skills
• Ability to build and maintain strong relationships at all levels of the organization
• Highly organized with the ability to manage multiple priorities in a fast-paced environment
• Exceptional analytical and data interpretation skills, with the ability to translate insights into action
• Strong time-management and execution skills
• Demonstrated discretion and maturity in handling confidential and sensitive