Hybrid People Operations Team Leader

Posted last month

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About the role

  • People Operations Team Leader managing HR strategy and a team of 6 at Infobip. Collaborating on HR policies, compliance, and productivity improvements across the organization.

Responsibilities

  • Collaborates with POP leaders and key stakeholders to co-create and execute POP strategy in dedicated area, aligned with the organization's goals and long-term vision.
  • Hires, trains and manages a team of 6 POP professionals (People Generalists/ Employee Administration Specialists) to fulfill business objectives.
  • Ensure high productivity, engagement and retention within the team.
  • Delegate tasks, set clear objectives, monitor the progress and performance, and provide feedback to ensure professional growth and success.
  • Act as the main point of contact for regional operations matters (Employee Administration, Benefits Management and HR Compliance) and ensure alignment with global People Operations policies and procedures.
  • Lead change management efforts related to the implementation of POP programs, projects and initiatives in dedicated area, ensuring smooth adoption across the organization.
  • Lead POP projects and initiatives in dedicated area.
  • Provide inputs on employee needs to ensure alignment.
  • Drive improvements of POP processes.
  • Ensure smooth execution of POP processes in dedicated area.
  • Ensures compliance with employment laws and company policies.
  • Oversee review, update, and communication of company policies and procedures to employees within the business area.

Requirements

  • Bachelor’s degree in Law.
  • Minimum of 5 years of experience in People Operations, HR Administration, or a similar role, preferably in a multinational environment.
  • Previous experience in leading or coordinating a small team is highly desirable.
  • A strong advantage is knowledge of employment law and HR compliance across multiple EMEA countries.
  • Excellent organizational and coordination skills with attention to detail.
  • Solid understanding of HR processes, employee lifecycle management, and benefits administration.
  • Strong analytical and reporting skills; ability to interpret HR metrics and trends.
  • Proactive, solution-oriented mindset with the ability to manage multiple priorities.
  • Fluency in English (both written and spoken).
  • Proven experience in using Workday or other HRIS platforms to manage employee data and HR processes.

Benefits

  • Financial rewards & recognition - A fair compensation aligned with your experience, industry, and market standards, performance-driven bonuses, regular reviews to support your growth and recognize your contributions, and a culture that values your impact.
  • Flexible work arrangements - We combine in-person collaboration with remote work and flexible working hours, because great ideas happen everywhere - and not always between 9 and 5.
  • ESOP (Employee Stock Ownership Plan) - As an Infobip employee, you’ll have the opportunity to share in our company’s success through stock options.
  • Work-life balance and Well-being - We offer time off when you need it, special leave days for life’s big moments, and a flexible hybrid work model tailored to local regulations.
  • Career mobility - Your career is a journey. With internal mobility, upskilling, and mentorship, we help you shape your path.
  • Professional development - Learning never stops. Onboarding, mentorship, and training programs help you grow - no matter where you start.
  • International mobility - Ready to take your career global? Explore short and long-term opportunities in our Hubs worldwide.

Job title

People Operations Team Leader

Job type

Experience level

Senior

Salary

Not specified

Degree requirement

Bachelor's Degree

Location requirements

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