Operations Manager II overseeing operations strategy and execution at PNC in Pittsburgh. Responsible for managing teams and driving business results within income collections organization.
HB
Onsite Retail Service Operations Team Leader
Posted 2 hours ago
About the role
- Retail Service Operations Team Leader overseeing service and operations across ~10 branches in Texas. Motivating team members while adhering to operational standards and risk management policies.
Responsibilities
- Responsible for the oversight of service and operations for ~10 branches
- Motivates and coaches all branch colleagues in the areas of service and operations
- Conducts branch visits to complete required audits, observations, and inspections
- Performs risk management activities including the review and follow-up on operational and service reporting
- Provides support for branch incident response, including robbery response and manual processing
- Participates in branch consolidations, openings/closings, relocations, and merger/acquisition activities
Requirements
- High School Diploma or GED
- 3 years of retail service with operational experience
- 3 years of experience leading or influencing a team
- Branch banking experience with operational focus
- Comfort with technology
- Experience with MS Office applications.
Benefits
- Flexible work arrangement
- Various methods will be used throughout the recruitment process to verify candidate authenticity.
- Reasonable accommodations as stated for the recruitment process.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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