Mortgage Document Review Specialist managing loss mitigation documentation process at M&T Bank. Ensuring accuracy and compliance in borrower’s workout packages while working in a hybrid role.
Responsibilities
Review loan terms coming out of underwriting and generate all required loss mitigation documents using vendor systems
Confirm accuracy against investor rules, underwriting decisions, and state regulations
Perform initial quality checks before sending files to the Quality Control team
Validate that signatures, dates, notary acknowledgments, and state-specific requirements are complete and correct
Scan, code, and upload documents to the system of record, then prepare and route full packages to Quality Control
Requirements
A combined 2 years of higher education and/or work experience
Office operations or document processing
Call center, customer service, or branch banking
Handling physical documents and navigating multiple computer systems
Strong multitasking and organizational skills
Excellent attention to detail and critical thinking
Proficiency with word processing and spreadsheet applications
Knowledge of M&T systems (helpful but not required)
Benefits
Health insurance
Retirement plans
Paid volunteer time
Flexible work arrangements
Job title
Mortgage Document Review Specialist – Loss Mitigation Operations
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