Hybrid Mortgage Document Review Specialist – Loss Mitigation Operations

Posted 5 hours ago

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About the role

  • Mortgage Document Review Specialist managing loss mitigation documentation process at M&T Bank. Ensuring accuracy and compliance in borrower’s workout packages while working in a hybrid role.

Responsibilities

  • Review loan terms coming out of underwriting and generate all required loss mitigation documents using vendor systems
  • Confirm accuracy against investor rules, underwriting decisions, and state regulations
  • Perform initial quality checks before sending files to the Quality Control team
  • Validate that signatures, dates, notary acknowledgments, and state-specific requirements are complete and correct
  • Scan, code, and upload documents to the system of record, then prepare and route full packages to Quality Control

Requirements

  • A combined 2 years of higher education and/or work experience
  • Office operations or document processing
  • Call center, customer service, or branch banking
  • Handling physical documents and navigating multiple computer systems
  • Strong multitasking and organizational skills
  • Excellent attention to detail and critical thinking
  • Proficiency with word processing and spreadsheet applications
  • Knowledge of M&T systems (helpful but not required)

Benefits

  • Health insurance
  • Retirement plans
  • Paid volunteer time
  • Flexible work arrangements

Job title

Mortgage Document Review Specialist – Loss Mitigation Operations

Job type

Experience level

JuniorMid level

Salary

$1,868 - $3,114 per month

Degree requirement

Associate's Degree

Location requirements

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