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Customer Complaint Resolution Specialist in the Customer Advocacy team addressing escalated complaints. Conducting investigations, preparing executive - level responses, and advocating for better customer experiences at M&T Bank.
MB
M&T Bank
Currently Hiring
About the company
M&T Bank is a multi-state community-focused bank serving New York, Maryland, New Jersey, Pennsylvania, Delaware, Connecticut, Virginia, West Virginia and Washington, D.C.
Founded in 1856, the company provides banking, investment, insurance and mortgage financial services to more than 3.6 million consumer, business and government clients.
M&T Bank Corporation is an Equal Opportunity/Affirmative Action Employer, including disabilities and veterans.
Equal Housing Lender.
NMLS #381076.
© 2024 M&T Bank.
Member FDIC.
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57 jobs found
Manage daily activities of a team at M&T Bank to achieve departmental objectives. Direct customer service and operational efficiency for loan servicing.
Senior Asset Manager overseeing multifamily loan servicing for M&T Realty Capital Corporation. Involves financial analysis, client liaison, and compliance with regulatory standards.
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Senior Enterprise Program Manager leading strategic initiatives across M&T Bank's enterprise level. Act as an independent program leader ensuring governance standards are met and outcomes delivered on time.
Director of Platform Engineering at M&T Bank leading strategy and development of secure software platforms. Collaborating with cross - functional teams to optimize engineering practices and capabilities.
Senior Administrative Assistant providing exceptional support to executives in a hybrid role. Managing complex schedules and facilitating communication for strategic initiatives.
Business Flood Analyst I responsible for assessing flood risks for Commercial Lending operations. Monitoring regulatory compliance and supporting process improvements within M&T Bank's lending practices.
CAM Analyst II at M&T Bank leading Default Servicing projects, collaborating with various business partners. Analyzing data, supporting audits, and implementing regulatory changes.
Commercial Credit Senior Analyst responsible for underwriting and monitoring commercial real estate credit portfolios. Collaborating with senior team members on credit analysis and risk assessments.
Fraud Detection Analyst analyzing and preventing fraudulent activities for customers of M&T Bank. Responsibilities include reviewing transactions and liaising with law enforcement and customers.
MB
Senior Compliance Manager overseeing KYC and AML processes for M&T Bank's wealth management clients. Collaborating with regulatory agencies and ensuring compliance across various financial services.