Operations Manager II overseeing operations strategy and execution at PNC in Pittsburgh. Responsible for managing teams and driving business results within income collections organization.
HB
Onsite Retail Service Operations Team Leader
Posted 2 hours ago
About the role
- Retail Service Operations Team Leader responsible for service and operations for ~10 branches in East Texas. Mentoring teams and executing operational objectives within Huntington’s moderate to low-risk appetite.
Responsibilities
- Responsible for the oversight of service and operations for ~10 branches
- Mentors a team to execute service and operational objectives
- Conducts branch visits to complete audits, observations, and inspections
- Participates in branch huddles to review operations procedures and opportunities
- Performs risk management activities including review and follow-up on operational and service reporting
- Regular communication/feedback to Regional Service Operations Manager and District Managers
Requirements
- High School Diploma or GED
- 3 years of retail service with operational experience
- 3 years of experience leading or influencing a team
- Branch banking experience with operational focus
- Prior experience managing a team
- Comfort with technology
- Experience with MS Office applications
Benefits
- Flexible work arrangements
- Professional development
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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